Bus Analytics Lead

PNC Bank•Pittsburgh, PA

3d•Onsite

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Business Analytics Lead within PNC's ECO organization, you will be based in Pittsburgh, PA, or Birmingham, AL. Serves as a senior individual contributor and subject-matter expert responsible for leading complex business analytics, AI-enabled insight generation, bot automation, and data-driven solution design across multiple functions or business units. Provides technical leadership, consultative guidance, and mentorship while partnering with business leaders, project teams, developers, risk partners, and end-users to identify opportunities, define requirements, and deliver scalable analytical and automation solutions. Applies advanced SQL, Python, data visualization, data warehousing, and automation capabilities to analyze large datasets, improve reporting processes, enhance data quality, and enable faster, more accurate business decisions. Recommends analytic and automation approaches, supports implementation and continuous improvement, and communicates complex findings, risks, and recommendations to senior management and cross-functional audiences.

Requirements

University / college degree, with 5+ years of industry-relevant experience.
In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Nice To Haves

Analytical Thinking
Business Intelligence (BI)
Concept Development
Data-Driven Decision Making
Data Integration
Market Research
Performance Metrics
Qualitative Research
Strategic Planning
Analytical Thinking
Business Acumen
Business Analytics
Consulting
Decision Making and Critical Thinking
Effective Communications
Emerging Technologies

Responsibilities

Serve as a senior subject-matter expert for complex analytics, data modeling, reporting, process analysis, and business intelligence solutions across multiple functions or business units.
Identify, evaluate, and support opportunities to apply AI-enabled analytics, bot automation, workflow automation, and scripting to improve operational efficiency, data quality, and decision-making.
Lead the design, development, testing, implementation, and enhancement of analytical solutions, dashboards, automated reporting processes, and bot-supported workflows.
Partner with business leaders, project managers, developers, and end-users to clarify objectives, define requirements, assess options, and recommend scalable solutions aligned to business priorities.
Mentor junior analysts and team members by providing technical guidance, reviewing analytical approaches, sharing best practices, and supporting adoption of new tools and methods.
Establish and promote standards for documentation, data governance, process mapping, quality controls, automation readiness, and sustainable analytics solution design.
Translate complex analytical results, automation outcomes, AI-enabled insights, risks, and recommendations into clear business narratives for senior management and cross-functional audiences.
Stay current on emerging analytics, AI, automation, and business intelligence trends; proactively recommend practical use cases that improve productivity, accuracy, scalability, and user experience.