Burglary Monitoring Specialist

Best Buy • Richfield, MN

3d • $20 - $29 • Hybrid

About The Position

The Burglary Monitoring Specialist protects Best Buy employees, customers, and assets by monitoring retail locations using CCTV systems, live alarm activity, and burglary prevention tools. The role assesses potential security threats, burglaries, vandalism, and property damage in real time; coordinates with key holders and law enforcement; and documents incidents through reports and evidence collection. The specialist serves as a communication link during security incidents and helps maintain a safe and secure environment across Best Buy locations.

This is a hybrid overnight role. The employee works on site Monday through Thursday at Best Buy’s corporate office in Richfield, Minnesota, and may work virtually from home or another non-Best Buy location on Friday. The scheduled hours are 11:30 p.m. to 8:00 a.m. CST.

Requirements

• At least 1 year of analyst or customer service experience.
• At least 1 year of security or related experience.

Nice To Haves

• At least 1 year of experience working at a Best Buy retail store, Geek Squad Repair Depot, or DDC.
• At least 1 year of CCTV experience.
• Intermediate proficiency with Microsoft Office Suite.
• Experience with Securitas Technology, LVT, or Everon alarm systems.
• Law enforcement experience.
• Ability to work collaboratively and independently at times.
• Call center experience and/or strong communication skills.

Responsibilities

• Research active alarms supplied by the alarm monitoring center for potential burglaries in progress and report findings to key holders and law enforcement.
• Monitor CCTV for anomalies that may indicate subjects are preparing to burglarize locations.
• Provide an initial incident report to Field Asset Protection Leaders.
• Prepare and provide a nightly End of Day report with alarm numbers, incident summaries, and related information.
• Analyze burglary trends to identify locations and markets that may be targeted.
• Analyze methods of operation used by subjects targeting locations and recommend ways to deter burglary attempts or identify subjects before losses occur.
• Report questionable activity to local authorities and store leaders.
• Coordinate with key holders and law enforcement during security incidents.
• Document incidents through detailed reports and evidence collection.

Benefits

• Competitive pay.
• Employee discount.
• Financial savings and retirement resources.
• Support for physical and mental well-being.
• Leaves of absence and potential pay sources, subject to eligibility.
• Paid time off, subject to eligibility and applicable employment and location factors.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed