Bulk Account Merchandiser Specialist

CONA Services•Knoxville, TN

21d

About The Position

The Bulk Account Merchandiser Specialist provides critical support to the POD Model in a One Tier Sales Strategy within a flexible, 24/7 operation. The role provides vacation coverage to Bulk Account Merchandisers and POD Merchandisers, supports route coverage, and may serve as a liaison among customers, merchandisers, and drivers for order refusals and inventory overload. The specialist may execute weekend operational plans and keeps the DSM apprised as appropriate. The position manages and services assigned customer accounts on preset routes, generates sales orders, stocks and rotates products, executes promotions and merchandising plans, maintains back-room organization, and builds relationships with store personnel. It also identifies competitive issues and market activity and performs all duties safely.

Requirements

High school diploma or GED.
Knowledge acquired through 0–1 years of work experience.
Valid driver's license.
Excellent communication skills.
Problem-solving abilities.
Excellent customer service skills.
Ability to lift 50 lbs. repetitively.

Responsibilities

Fill, merchandise, and rotate products on displays and shelves according to procedures and special programs.
Provide vacation coverage to the Bulk Account Merchandiser and POD Merchandiser.
Manage, sell, and execute service for an assigned group of customers on daily, preset routes.
Generate sales orders according to each customer's assigned delivery frequency.
Execute applicable promotions and new products based on target lists, monthly Look of Success initiatives, marketing promotions, Point-of-Sale, and commercial plans.
Organize and maintain back rooms by arranging products by package and flavor, and arranging the return of empty pallets and shells, damaged products, and out-of-date products to the branch.
Create and distribute point-of-sale materials on displays and shelves where permitted.
Fill and merchandise Fastlane merchandisers and vendors, and check that vendors are operating properly.
Build business relationships with store personnel through follow-up, proactive pricing, special programs, new opportunities, and discussions of upcoming activities.
Identify and communicate competitive issues or market activities that could affect the business, and perform job duties safely.
May serve as the first call point during late PM or early AM weekends to ensure route coverage and liaise among customers, merchandisers, and drivers regarding order refusals and inventory overload.
Keep the DSM apprised as appropriate and may execute weekend operational plans.