Bulk Account Merchandiser Specialist

CONA Services•Wake Forest, NC

3d•$54,000 - $55,000•Onsite

About The Position

The Bulk Account Merchandiser Specialist provides flexible operational support by covering vacations and open territories across the company’s footprint. The role works with local leaders and services customers in Wake Forest, Raleigh, and surrounding North Carolina areas. Mileage reimbursement is provided for travel from store to store. This position supports the POD Model within the One Tier Sales Strategy in a flexible, 24/7 operation. The specialist provides vacation coverage to Bulk Account Merchandisers and Merchandisers, supports day-to-day operations during key holidays and open territories, and may be the first call point for late-afternoon or early-morning weekend route coverage. The role can also serve as a liaison among customers, merchandisers, and drivers regarding order refusals and inventory overload, and keeps the DSM informed as appropriate. The specialist executes commercial plans on daily, preset routes; manages customer orders and inventory; stocks, rotates, and displays beverages; and maintains customer relationships and store back rooms. The position is physically demanding and may involve working in varied weather, coolers, and customer storage areas that are not temperature controlled.

Requirements

High school diploma or GED.
Knowledge acquired through 0–1 years of work experience.
Valid driver’s license.
Excellent communication skills.
Problem-solving abilities.
Excellent customer service skills.
Ability to lift 50 pounds repetitively.
Must be able to work Saturday and Sunday as well as during the week.

Responsibilities

Fill, merchandise, and rotate products on displays and shelves according to procedures and special programs.
Provide vacation coverage to Bulk Account Merchandisers and POD Merchandisers, and support operations during key holidays or when territories are open.
Manage, sell, and execute in an assigned group of customers on daily, preset routes; generate sales orders according to each customer’s delivery frequency.
Execute promotions, new products, target lists, monthly Look of Success initiatives, point-of-sale programs, and commercial plans to support RED scores.
Maintain appropriate inventory levels, minimize shrink, and organize back rooms by package and flavor; arrange returns of empty pallets and shells, damaged products, and out-of-date products to the branch.
Build displays sold locally or through other agreements and distribute point-of-sale materials on displays and shelves where permitted.
Fill and merchandise Fastlane merchandisers and vendors, and check that vendors are operating properly.
Build business relationships with store personnel through follow-up on requests, proactive pricing, special programs, new opportunities, and upcoming activities.
Identify and communicate competitive issues or market activity that could affect the business, and perform all duties safely.
Potentially serve as the first call point for late-afternoon or early-morning weekend route coverage and liaise among customers, merchandisers, and drivers about order refusals and inventory overload.
Keep the DSM informed as appropriate.