About The Position

The Building Security Officer is responsible for security at Smith Entertainment Group properties in Salt Lake and Sandy, including the Utah Mammoth Practice Facility and event locations. The officer must master the facility’s security systems and use that knowledge alongside established protocols to support safe day-to-day operations. The posted schedule is midnight to 8 a.m. on Wednesday, Thursday, and Saturday, at $17.50 per hour. The role includes patrols, access and crowd control, responding to alarms and emergencies, documenting unusual events, assisting guests and employees, and enforcing facility safety and security policies. Officers may operate a company vehicle for exterior patrols and perform other assigned duties. Most work takes place indoors in controlled temperatures, though some duties may occur outdoors or in inclement conditions. The successful candidate must be at least 18, hold a valid Utah driver’s license, pass a motor vehicle report screening and drug test, communicate effectively, follow directions, maintain a professional appearance, and respond to objections with a guest-service approach. The position involves extended periods of sitting, standing, bending, walking, and climbing stairs, as well as lifting up to 25 pounds. Reasonable accommodations are available for qualified individuals with disabilities.

Requirements

  • Must be at least 18 years of age.
  • Must possess a valid Utah driver’s license.
  • Must pass a Motor Vehicle Report screening in accordance with company policy and insurance requirements.
  • Must pass a drug test.
  • Must respond to objections using a guest-service approach first.
  • Must be able to follow verbal and written directions.
  • Must be able to work flexible hours, including evenings, weekends, and holidays.
  • Strong verbal and interpersonal skills, with the ability to communicate effectively with guests and employees.
  • Must maintain a professional appearance as set by Smith Entertainment Group Management.
  • Must be able to communicate and express oneself in writing and verbally.
  • Must be able to observe, inspect, estimate, and assess.
  • Must be able to sit, stand, bend, walk, and climb stairs for long periods.
  • Must be able to lift 25 pounds.
  • Must have close, distance, and peripheral vision, depth perception, and the ability to adjust focus, with or without reasonable accommodation.

Responsibilities

  • Patrol assigned areas regularly to ensure properties are secure and safe.
  • Write reports documenting daily activities and irregularities, including damage, theft, unauthorized persons, and unusual occurrences.
  • Respond to alarms and investigate disturbances.
  • Interact with guests at screening and security locations, supporting access control, crowd control, risk management, alcohol enforcement, and event staff.
  • Search bags and individuals respectfully and efficiently.
  • Monitor and adjust controls for building systems such as air conditioning, furnaces, and boilers.
  • Answer telephone calls during non-business hours, take messages, answer questions, and provide information.
  • Assist with player, VIP, employee, and guest parking.
  • Assist guests and employees during emergencies, including medical incidents or evacuations.
  • Assist guests with special needs.
  • Monitor safety and security conditions throughout the facility.
  • Enforce building safety and security rules and policies.
  • Complete required training successfully.
  • Connect proactively and in a friendly manner with guests and employees.
  • Ensure guests and employees are aware of Utah Mammoth Practice Facility safety policies.
  • Drive a company vehicle for exterior patrols and/or other duties.
  • Prioritize safety for employees, players, and guests.
  • Protect the company’s reputation and exemplify the Delta Center mission and values.
  • Perform other duties as assigned.
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