Building Permit Technician (Full Time)

St. George, City of • City Hall - St. George, UT

3d • Onsite

About The Position

As a Building Permit Technician, you’ll be at the center of the building permit process, helping turn plans and projects into progress. You’ll work directly with contractors, property owners, design professionals, and community members by phone, email, and in person—answering questions, explaining requirements, and guiding customers through the permit process from application to issuance. Using our online permitting system, you’ll review and accept permit applications, process payments, issue permits, and help ensure each project gets off to a smooth start. This is a great opportunity for someone who enjoys working with people, solving problems, and being part of a team. You’ll collaborate closely with building inspectors and the Chief Building Official, gaining valuable knowledge about construction, codes, and the development happening in our community. If you’re organized, approachable, detail-oriented, and enjoy helping people navigate a process, you’ll play an important role in making a positive difference for both our customers and our community.

Requirements

• High school diploma or equivalent.
• Requires two (2) years full time work experience providing customer service.
• Possess a valid driver’s license and obtain valid State of Utah driver’s license within 60 days of hire and maintain license throughout employment.
• Type 45 words per minute (net).
• Follow written and verbal instructions.
• Operate office machines.
• Learn specific industry terms and understand their applications and usage.
• Remain flexible and work well under pressure in an environment with changing priorities.
• Establish and maintain effective working relations with elected officials, department heads, co-workers, the public, and officials and employees of other jurisdictions.

Nice To Haves

• Related post-high school education preferred.
• ICC Permit Technician Certification preferred.
• ICC Permit Technician Certification required within one (1) years of hire date and maintained throughout employment.
• Knowledge of current applicable computers and various software applications including, but not limited to, Microsoft Office Products.
• Understands general zoning, land use regulations, subdivision platting process, business licensing, and other planning and zoning permit review procedures.
• Has general understanding of City ordinances and policies.

Responsibilities

• Calculates Building permit, Business License, Planning and Zoning fees.
• Processes fees, issues receipts, ensures all fees are paid and distributes to appropriate funds by accurately entering information into the cash receipting systems.
• Files receipts and invoices in the appropriate filing system.
• Issues permits and business licenses and verifies professional and contract licensing where necessary.
• Schedules inspections, work orders and/or repair requests from information provided by callers for the Building inspectors. Also schedules inspections for the following: Encroachment, Fire, Power, Water and Wastewater.
• Monitors and tracks inspections and ensures that special inspections are performed where required.
• Enters inspections and maintains records on databases and hard copy filing systems by updating information and comparing elements for consistency with established agency policies and procedures.
• Answers general questions from the public regarding planning and zoning, building codes, permits, and development procedures.
• Answers questions concerning business and rental ordinance license requirements, fees, and procedures; business license verifications; complaints; etc.
• Assists the general public and others in completing forms, permits, and applications for Building, Planning and Zoning, and Business Licensing, then verifies the information is complete and accurate, and assists in completing the City process.
• Assists Business License Specialist by inputting information into the computer for business license applications; printing business licenses to applicants in a timely manner; and conducting annual business license renewal process, and tracking the required updates needed at time of renewal.
• Maintains and keeps current a filing system for business and rental license applications and copies of the business and rental licenses.
• Operates a personal computer to generate letters, reports, statements, memorandums, and other materials from rough draft, final draft, and notes.
• Assists department/division staff with projects by locating and organizing selected information, summarizing data, and verifying licensing where necessary.
• Receives telephone calls and walk-in traffic, and schedules appointments as necessary.
• Assists general public in obtaining requested information; routes calls to appropriate party; and provides information concerning department facilities, programs, and procedures.
• Handles various clerical functions such as photocopies and collates documents; receives, screens, sorts, and distributes mail; maintains department files; and retrieves documents.
• May process purchasing requests and order office supplies and equipment and may maintain department activities calendar, make travel reservations, and arrange conferences and meetings.
• Conducts research to ensure that complex or difficult to identify information received is complete and accurate prior to processing.
• Maintains file of indemnification documents, residential and commercial building permit packets, and coordinates zoning approvals for building permits.
• Completes research requests as assigned, i.e., GRAMA requests.
• Supports all department/division events as requested by administration.
• Performs other related duties as required.

Benefits

• Full City Benefits Package.
• The City of St. George covers 100% of the premiums for the High Deductible health plan for full-time employees and their qualified dependents.
• New hires also receive 2 weeks of vacation time during their first year of employment, one of which is available to the employee on the first day of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED