Building Operations Manager

Daisy • New York, NY

2h

About The Position

Daisy is a tech-driven residential property management company on a mission to improve the way people live by transforming the way buildings run. In just three years, we’ve grown to manage over 250 buildings. Our team is collaborative, moves quickly, and is passionate about disrupting an outdated industry and making a real difference in people’s lives. We’re hiring a Building Operations Manager to lead operational performance across a portfolio of condo, co-op, and HOA communities. You’ll be the senior point of accountability for building operations, vendor execution, escalations, and board confidence across your portfolio. You’ll work directly with board members, supers, contractors, and internal teams to solve problems quickly, improve building performance, and create a consistently high standard of service. This is a hands-on leadership role for someone who combines operational judgment, executive presence, and a bias for action.

Requirements

• 7+ years of experience in facilities, property management, hospitality, construction, or operations leadership
• Experience managing vendors, capital work, or building operations portfolios
• Strong communication skills with the confidence to advise boards and senior stakeholders
• Calm under pressure with a proven track record of handling escalations
• Strong judgment and ownership mentality
• Organized, fast-moving, and highly accountable

Nice To Haves

• Experience in condo/co-op or multifamily environments is a strong plus

Responsibilities

• Lead relationships with boards as the primary facilities operator for your portfolio
• Own escalations and drive urgent issues to resolution
• Manage vendors, supers, and contractors to deliver high-quality work
• Improve building performance through preventative planning and strong execution
• Hold internal teams and external partners accountable to deadlines and standards
• Identify recurring problems and implement scalable fixes
• Navigate sensitive resident, board, and vendor situations professionally
• Help build the future operating model for facilities at Daisy as we scale nationally

Benefits

• Competitive benefits package

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed