Building Monitor

Tri-Cities Family YMCA•Grand Haven, MI

3d•Onsite

About The Position

This position supports the work of the Y, a leading nonprofit, charitable organization committed to strengthening community through youth development, healthy living and social responsibility. The Building Monitor has primary management control over all aspects of Tri-Cities Family YMCA operations, with a special focus on building safety/security functions and building maintenance/custodial functions during open building hours. Active involvement in building oversight is required.

Requirements

Minimum age of 18.
High school diploma preferred.
At least one (1) year of participatory safety or security work experience is desirable.
Requirements to be completed within 30 days of hire: Child Abuse Prevention for staff, Basic CPR/First Aid/AED training.
Ability to work independently and take decisive action within limits of authority and responsibility.
Ability to perform multiple tasks, interact in a positive manner with YMCA guests, members and the general public.
Good communication and listening skills are essential to the success of this position.
Willingness to continue acquiring knowledge relevant to the position through the study of printed materials and on-site training opportunities.

Nice To Haves

At least one (1) year of participatory safety or security work experience is desirable.

Responsibilities

Patrols building and grounds to prevent fires, theft, vandalism, and other behavior disruptive to the peace and orderly operation of the YMCA.
Documents all occurrences of personal injury, property damage or theft, anti-social behavior or other unusual situations by completing an Incident Report form for each occurrence.
Coordinates and assists in light maintenance tasks such as replenishing bathroom/locker room supplies, sweeping floors, mopping, etc.
Responsible for cleaning, removing and sanitizing areas exposed to potential bio-hazardous waste (body fluids).
Interprets and sensibly enforces YMCA rules, regulations and operational policies.
Observes behavior of YMCA members and guests. Cautions and/or takes appropriate enforcement action against violators.
Monitors program and activity areas to insure compliance with the YMCA’s policies.
Remains visible and readily available to patrons and staff.
Renders CPR and First Aid care to injured guests, members and employees.
When appropriate, telephones “911” to insure that seriously injured receive necessary medical attention.
Maintains a working relationship with the Grand Haven City Police and Fire Departments.
Becomes knowledgeable about the YMCA’s Emergency Action Plan and able to fully implement the Plan’s provisions.
Maintains a friendly and visible presence in the building.
Get to know names of guests & members.
Assists guests, members and the general public in gaining the information they desire related to the YMCA’s facilities, programs and services.
Becomes and remains knowledgeable of the YMCA’s programs, practices and policies.
Resolves complaints.
Strives to maintain an orderly and pleasant building atmosphere for the benefit of guests and members and the YMCA’s organizational image.
Provide scheduled or upon demand guided tours of the YMCA to groups or individuals.
Insures that employees are present, alert and performing their duties in the expected manner.
Coordinates and assists in room rental and program equipment set-ups.
Works to resolve room rental/usage conflicts.
Is responsible for crowd control and security during major program events and when large numbers of people are present in the building.
Able to fill in and perform all front desk responsibilities, including but not limited to; answering the phone, taking money from customers, answering customer’s questions, and assisting with laundering of towels.
Performs daily and periodic inspections of the building and updates Building Supervisor Checklist at the end of each shift.
Makes contact with all departmental employees during shift.
Make sure the building is cleared and properly locked before leaving.
Completes required written reports.
Performs other duties, as assigned by the Senior Program Director.