Building Manager

Mission Rock Residential California • San Francisco, CA

3d • Onsite

About The Position

At Mission Rock Residential, we believe that where you live matters—and so does the team that makes it feel like home. We are more than a property management company—we’re a people-first organization that values Integrity, Accountability, Respect, Relationships, Inclusivity, Vision, and Empathy. Our I ARRIVE values guide everything we do, from how we serve our residents to how we support our team members. We foster an inclusive workplace that celebrates diverse perspectives, empowers growth, and strengthens the communities we serve. When you join Mission Rock, you join a team that’s invested in your success and well-being.

What You’ll Do
The Property Manager is fully accountable for all day-to-day functions of their multi-site property operations, overseeing and enhancing the value of the properties, and ensuring the property teams are positive and successful. Your day-to-day may include:

* Support the financial goals of the properties, manage the assets in the owners’ best interest and in accordance with Company policies.
* Maintain the highest level of customer service and online presence to obtain satisfactory scores on surveys/reviews from residents and prospects.
* Maintain accurate records of all community transactions and submit on timely basis (i.e., rent rolls, delinquency reports, move-in/move-outs, etc.).
* Ensure that models and market ready apartments are walked daily and communicate any service-related needs to maintenance.
* Ensure that all service requests are recorded and communicated appropriately to maintenance.

Requirements

• Position requires a minimum of 2 years on-site as a Leasing Consultant and/or Assistant Community Manager; will consider 3 years supervisory experience in a customer-service related business with appropriate certification(s).
• Ability to travel to assigned portfolio of properties.
• Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Nice To Haves

• Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred.

Responsibilities

• Support the financial goals of the properties, manage the assets in the owners’ best interest and in accordance with Company policies.
• Maintain the highest level of customer service and online presence to obtain satisfactory scores on surveys/reviews from residents and prospects.
• Maintain accurate records of all community transactions and submit on timely basis (i.e., rent rolls, delinquency reports, move-in/move-outs, etc.).
• Ensure that models and market ready apartments are walked daily and communicate any service-related needs to maintenance.
• Ensure that all service requests are recorded and communicated appropriately to maintenance.

Benefits

• Bonus opportunity
• Generous paid time off, including 13 paid holidays (with a Floating Holiday and Volunteer Day), accrued sick time, and 15 days (120 hours) of vacation in the first year
• Housing discount program
• 401(k) retirement plan with company match
• Comprehensive medical, dental, and vision coverage, plus HSA with employer contribution and FSA options
• Employer-sponsored short-term and long-term disability coverage
• Company-paid life insurance
• Optional ancillary benefits, including critical illness, hospital indemnity, and accident insurance
• Employee Assistance Program (EAP)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed