Building Maintenance Technician

ISO New England, Inc•Holyoke, MA
•$34 - $41•Onsite

About The Position

ISO New England is the independent system operator responsible for ensuring the safe and reliable flow of electricity in its region and planning for the future of the electric grid. The organization is at the forefront of New England’s transition to clean energy. The Building Maintenance Technician supports the day-to-day maintenance and operations of four commercial buildings, ensuring the properties remain functional and well-maintained. The role emphasizes preventative maintenance, troubleshooting, and timely repairs. The successful candidate has hands-on facilities maintenance experience and takes pride in maintaining safe, efficient buildings in a fast-paced environment. This is a U.S.-based role. If the successful candidate resides outside the U.S., relocation will be required. The employer does not sponsor work visas for this position. The workplace is drug-free, and pre-employment substance abuse testing is performed.

Requirements

  • High school diploma or equivalent.
  • Previous experience in building or facilities maintenance, including minor electrical, HVAC, and general repair work.
  • Strong communication, interpersonal, and customer service skills.
  • Ability to lift and move furniture, equipment, and supplies weighing approximately 20–50 lbs.
  • Ability to participate in an on-call rotation that requires working outside standard business hours.

Nice To Haves

  • HVAC license or related certifications.
  • Experience with heat pumps.

Responsibilities

  • Conduct scheduled inspections and identify routine maintenance needs for buildings, equipment, and fixtures.
  • Monitor elevator operation and coordinate service as needed.
  • Perform weekly testing of emergency generator systems.
  • Install, operate, troubleshoot, and repair HVAC, heating, air conditioning, lighting, plumbing, communications, and related building systems; read and interpret blueprints and facility system diagrams.
  • Complete general building maintenance, including changing lights and ballasts, installing fixtures, assisting with fire system maintenance, painting, repairing floors and washroom fixtures, moving furniture and office equipment, and maintaining circuit breakers.
  • Support seasonal snow and ice removal as assigned.
  • Support physical security operations, including badging, security monitoring, and inspection of incoming materials and mail.
  • Maintain accurate records of inspections, repairs, and building systems activity.
  • Provide facility information and support to external contractors and service providers as needed.
  • Perform all work in compliance with safety standards and regulations.
  • Respond to and prioritize maintenance requests in a timely manner.
  • Support maintenance operations across a portfolio of four buildings.
  • Interact with staff and vendors.
  • Participate in the on-call rotation, including work outside standard business hours.

Benefits

  • Competitive compensation with a base salary and performance bonus.
  • Enhanced 401(k) and financial planning support.
  • Tuition reimbursement and professional development.
  • Wellness programs, including an onsite gym.
  • Flexible work hours.
  • Employee Business Networks.
  • Free coffee at the onsite café.
  • Distance-based relocation assistance available.
  • Paid on-call rotation.
  • Comprehensive health insurance, including medical, dental, and vision.
  • Flexible spending and health savings accounts.
  • 401(k) plan with generous employer contributions and a student debt benefit.
  • Life and AD&D insurance.
  • Disability insurance.
  • Critical illness and hospital indemnity benefits.
  • Paid time off and paid leave.
  • Employee assistance program.
  • Other company perks.
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