Building Facility Specialist

Boise State University • Boise, ID

13h • Onsite

About The Position

This position is responsible for coordinating and providing equipment and facility set-up for meetings, conferences, and special events. The role involves providing customer service to building patrons, monitoring facility use to ensure conformance with policies and procedures, and performing facility maintenance and cleaning. The specialist will apply basic skills while developing specialized skills in procedures, operations, techniques, tools, materials, and equipment relevant to facility management. Tasks are generally routine and may involve limited decision-making under close supervision.

Requirements

• Ability to work all Bronco home football games and other Bronco team sporting events as assigned.
• This position is required to work on external and special events as assigned.
• May be required to work weekends, nights, and holidays.
• Ability to lift and carry items weighing up to 60 pounds.
• Must have sufficient speech and hearing acuity to perform customer service activities.
• Some knowledge of: adding, subtracting, multiplying, and dividing whole numbers.
• Experience: providing customer service; explaining and applying policies and procedures; using tools, equipment, materials, and common practices used in facility preparation, including custodial work; setting work priorities; interpreting written and oral instructions.

Nice To Haves

• At least 1 year of building maintenance and facility operations
• Commercial building maintenance, remodel techniques, and procedures.
• A valid Driver's License.

Responsibilities

• Security- responsible for securing areas of assignment on a predetermined schedule, including turning out lights and locking doors.
• Equipment operation- Fork Lifts and misc. hand tools.
• Utilization and handling of chemicals and supplies- Utilize proper methods, materials, supplies, and procedures in all phases of duties performed.
• Provides backup services for other vacant positions at the combined area facilities.
• Move office furniture, paint walls and other light maintenance.
• Compliance with policies, procedures and work availability.
• Interprets event documents and diagrams to determine event needs; prioritizes work sequencing and order of task completion considering current and future meeting room usage and determines equipment to remain; identifies or anticipates problems and takes corrective action.
• Applies knowledge of fire safety codes and ADA guidelines to determine correct aisle width and safe entries and exits; sets up seating, tables, staging, program aids, and equipment; sets up and troubleshoot audio-visual operations including sound and lighting equipment such as sound systems, wireless microphones, mixers, video and data projectors, and connects telephone and audio data lines; recommends service improvements for all areas of the facility; monitors and controls facility environment including HVAC and lighting; observes facility and equipment to ensure compliance with risk management objectives and public safety; observes, responds to, and reports unusual occurrences such as theft, vandalism, illness, and drug and alcohol related problems; recommends safety and security solutions.
• Provides customer service and communicates with facility users to ensure event needs are met; assesses and resolves customer complaints. Assists customers and visitors with directions and information regarding events. Uses feedback to report program success and customer satisfaction. Evacuates customers in emergencies.
• May perform other duties as needed.

Benefits

• 12 paid holidays AND the University is closed between Christmas and New Year's (requires use of 3 vacation days)
• Between 12-24 annual paid vacation days for full-time Professional and Classified staff depending on position type and years of service
• 11.96% University contribution to your PERSI retirement fund (Classified employees)
• Excellent medical, dental and other health-related insurance coverages
• Tuition fee waiver benefits for employees, spouses and their dependents

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed