Building Concierge Worker

Options Community ServicesSurrey, BC
CA$25 - CA$26Onsite

About The Position

Ted Kuhn Towers is looking for a Building Concierge Worker (BCW) to be the first point of contact for residents and guests. The BCW will ensure smooth operations, provide exceptional service, and contribute to a welcoming and secure environment. The role involves monitoring building security, including overseeing the front entrance, security cameras, and common areas. Responsibilities include patrolling the building and perimeter with a partner, reporting irregularities, assisting emergency responders, and performing administrative tasks such as report writing, answering calls, and maintaining daily logs of interactions with residents, contractors, and first responders. The BCW will also be in charge of posting notices, keeping updated on community services, and providing comprehensive reports on shift activities and incidents.

Requirements

  • Secondary school diploma.
  • At least one year of experience in a social service setting, or a combination of relevant education, training, and experience.
  • Strong communication skills, both written and oral.
  • WHMIS certification.
  • First Aid certification.
  • Friendly, approachable demeanor.
  • Problem-solving skills.
  • Ability to handle multiple tasks efficiently.
  • Strong understanding of oppression and marginalization.
  • Ability to identify emergencies and respond appropriately.
  • Must undergo a Police Information Check (PIC).
  • Must undergo a Vulnerable Sector Check by the Ministry of Justice.

Nice To Haves

  • Experience working with marginalized populations, including those facing mental illness, addiction, or homelessness.

Responsibilities

  • Monitoring building security, including overseeing the front entrance, security cameras, and common areas.
  • Patrolling the building and perimeter with a partner.
  • Reporting irregularities.
  • Assisting emergency responders.
  • Performing administrative tasks such as report writing, answering calls, and maintaining daily logs of interactions with residents, contractors, and first responders.
  • Posting notices.
  • Keeping updated on community services.
  • Providing comprehensive reports on shift activities and incidents.
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