Building Automation Engineers

Kelso Building Services•Ogden, UT

About The Position

Kelso Building Services (KBS) is hiring detail-oriented, technology-driven professionals for its Building Automation Support Center, which provides nationwide monitoring and operational support for commercial facilities. The role oversees building systems, responds to automation alerts, and provides prompt customer support during evenings, weekends, and other non-business hours. The position may suit candidates with experience in HVAC, facilities management, controls, maintenance, technical operations, dispatching, or customer support. Prior exposure to building automation systems is beneficial but not required; comprehensive training is offered to candidates interested in smart building technologies and remote facility operations. Preferred availability includes overnight shifts between 6:00 PM and 6:00 AM, weekend operations, and holiday and emergency support as needed.

Requirements

Strong attention to detail and dependability.
Ability to work independently during overnight and weekend shifts.
Strong communication and customer-service skills.
Effective problem-solving and decision-making abilities.
Comfort navigating software applications and technology systems.
Ability to manage multiple priorities in a fast-paced environment.
Availability for overnight shifts between 6:00 PM and 6:00 AM, weekend operations, and holiday and emergency support as needed.

Nice To Haves

Previous exposure to building automation systems is beneficial but not required.
Experience in HVAC service coordination or dispatch, HVAC service or maintenance, building automation systems or controls, facility or plant operations, building engineering, commercial maintenance, mechanical/electrical/controls trades, technical support, monitoring or operations centers.
Strong computer, analytical, and troubleshooting skills.
Interest in building automation, energy management, and smart building technology.

Responsibilities

Monitor and oversee building automation platforms serving commercial facilities.
Evaluate incoming alarms, notifications, and system-generated events.
Communicate with customers regarding building conditions, operational concerns, and recommended actions.
Coordinate with field technicians, contractors, and internal support teams to address service needs.
Perform remote system reviews and assist with troubleshooting building controls issues.
Maintain accurate records of alarms, customer interactions, and response activities.
Follow escalation procedures for high-priority events and critical building conditions.