Building Automation Engineers
About The Position
Kelso Building Services (KBS) operates a Building Automation Support Center that provides nationwide monitoring and operational support for commercial facilities. Building Automation Engineers oversee building systems, respond to automation alerts, and provide customers with timely support during evenings, weekends, and other non-business hours. The role may suit candidates with experience in HVAC, facilities management, controls, maintenance, technical operations, dispatching, or customer support. Previous building automation experience is beneficial but not required; training is provided for candidates interested in smart building technologies and remote facility operations.
Requirements
- Dependability and strong attention to detail.
- Ability to work independently during overnight and weekend shifts.
- Strong communication and customer-service skills.
- Effective problem-solving and decision-making abilities.
- Comfort navigating software applications and technology systems.
- Ability to manage multiple priorities in a fast-paced environment.
- Interest in building automation, energy management, and smart building technology.
Nice To Haves
- Experience in HVAC, facilities management, controls, maintenance, technical operations, dispatching, or customer support.
- Previous exposure to building automation systems.
- Background in HVAC service coordination or dispatch; HVAC service or maintenance; building automation systems or controls; facility, plant, or building operations; commercial maintenance; mechanical, electrical, or controls-related trades; or technical support, monitoring, or operations centers.
- Strong computer, analytical, and troubleshooting skills.
Responsibilities
- Monitor and oversee building automation platforms serving commercial facilities.
- Evaluate incoming alarms, notifications, and system-generated events.
- Communicate with customers about building conditions, operational concerns, and recommended actions.
- Coordinate with field technicians, contractors, and internal support teams to address service needs.
- Perform remote system reviews and assist with troubleshooting building controls issues.
- Maintain accurate records of alarms, customer interactions, and response activities.
- Follow escalation procedures for high-priority events and critical building conditions.
Benefits
- Comprehensive training in smart building technologies and remote facility operations.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
