Building Attendant (Overnight)

United Payroll, LLC•City of Troy, NY

2d•$18 - $19•Onsite

About The Position

The United Group of Companies, Inc. is hiring a full-time Overnight Building Attendant for College Suites at Hudson Valley, a professionally managed student housing community in Troy, New York. This non-exempt role provides resident assistance and monitors building safety and security overnight. The schedule is Wednesday through Saturday, 9:00 p.m. to 5:00 a.m., at $18–$19 per hour. The attendant greets and assists residents and prospective residents, handles calls and messages, responds to resident needs, distributes notices, manages packages and sign-in sheets, and relays maintenance requests. Security duties include monitoring after-hours activity, patrolling amenity areas, the parking lot, and hallways, checking that doors and windows are secured, identifying lighting or maintenance issues, responding to requests and emergencies, maintaining a daily activity log, and coordinating with management, maintenance, and emergency responders. The role also includes keeping work areas clean, orderly, and safe and directing the Fire Department upon arrival for fire calls.

Requirements

High school diploma or equivalent experience in security, specifically on an overnight shift.
At least 2 years of experience in customer service, security, hospitality, or a related field.
Working knowledge of building security systems.
Basic computer skills for documenting incidents, maintaining visitor records, and handling communication.
Demonstrated integrity on a personal and professional level.
Exceptional communication skills.
Ability to solve problems involving residents and challenging situations.
Ability to work well under high-pressure situations.
Ability to stand or sit for long periods.

Nice To Haves

Experience working overnight shifts.
Security Guard License/Card.

Responsibilities

Greet prospective and existing residents and assist them.
Answer phone calls, take messages, and direct callers to the appropriate department.
Assist residents with needs such as resident issues and key entry.
Deliver flyers, notices, and related materials to residents.
Bring packages in from the vestibule and place them in the appropriate package location.
Monitor daily sign-in sheets.
Notify maintenance about residents’ maintenance requests.
Monitor after-hours activities.
Patrol amenity areas and check the parking lot for activity.
Patrol hallways and check that entry doors and windows are locked and secured.
Check lighting and identify maintenance issues; report them to Maintenance and/or Management.
Respond to residents’ requests and emergencies.
Notify the Property Manager or on-call Maintenance of problems and potential issues.
Complete a daily log of property and activity.
Keep work areas clean, orderly, and safe.
Handle received fire calls and direct the Fire Department upon arrival.

Benefits

Medical insurance, with three plan options and HSA options; eligibility begins the first of the month following 30 days.
Dental insurance; eligibility begins the first of the month following 30 days.
Vision insurance; eligibility begins the first of the month following 30 days.
Company-paid basic life insurance equal to one times annual salary, with additional voluntary life plans; eligibility begins the first of the month following 30 days.
401(k) retirement plan, with employee contribution eligibility beginning the first of the month following 90 days and employer matching eligibility after one year of service, up to a 4% company match.
Employee Assistance Program.
24/7 United Concierge Medicine telemedicine service, including mental health services.
Calm App premium subscription.
Learning Care Group childcare tuition discount.
Dependent Care FSA.
Tuition Assistance Program.
Personal time: 24 hours.
Sick time: 56 hours.
Vacation time: 80 hours, increasing based on years of service up to 160 hours; PTO eligibility after the 90-day introductory period.
10 company-paid holidays.