Building Attendant (Overnight)

United Payroll•Troy, NY

2d•Onsite

About The Position

The United Group of Companies, Inc. is hiring a full-time, non-exempt Overnight Building Attendant for College Suites at Hudson Valley, a professionally managed student housing community in Troy, New York. The attendant supports residents, monitors property activity and safety overnight, responds to requests and emergencies, and documents property activity. The position is scheduled Wednesday through Saturday, 9:00 p.m. to 5:00 a.m., and pays $18–$19 per hour. The role involves assisting prospective and current residents, handling calls and messages, coordinating maintenance requests, and managing resident notices and packages. Overnight safety duties include patrolling amenity spaces, parking areas, and hallways; verifying doors and windows are secured; identifying lighting or maintenance issues; and responding to resident emergencies. The attendant also keeps work areas orderly and safe and completes a daily property and activity log. The company describes itself as a vertically integrated real estate development and management company with more than 50 years of industry experience. It highlights employee recognition, including Top Workplaces awards, and states that it is an equal opportunity employer.

Requirements

High school diploma or equivalent experience in security, specifically on an overnight shift.
At least 2 years of experience in customer service, security, hospitality, or a related field.
Working knowledge of building security systems.
Basic computer skills for documenting incidents, maintaining visitor records, and handling communication.
Integrity at a personal and professional level.
Exceptional communication skills.
Ability to solve problems involving residents and challenging situations.
Ability to work well under high-pressure situations.
Ability to stand or sit for long periods of time.

Nice To Haves

Experience working overnight shifts is preferred.
Security Guard License/Card preferred.

Responsibilities

Greet prospective and existing residents and assist them.
Answer phone calls, take messages, and direct callers to the appropriate department.
Assist residents with issues and needs, including key entry.
Deliver flyers, notices, and related materials to residents.
Bring packages in from the vestibule and place them in the appropriate package location.
Monitor daily sign-in sheets.
Notify maintenance of maintenance-related requests from residents.
Monitor all activities after hours.
Patrol amenity areas and check the parking lot for activity.
Patrol hallways and ensure entry doors and windows are locked and secured.
Check lighting and identify maintenance issues; report them to Maintenance and/or Management.
Respond to resident requests and emergencies.
Notify the Property Manager or on-call Maintenance of problems and potential issues.
Complete a daily log of the property and activity.
Keep work areas clean, orderly, and safe.
Handle received fire calls and direct the Fire Department upon arrival.

Benefits

Medical insurance with three plan options and HSA options.
Dental insurance.
Vision insurance.
Company-paid basic life insurance equal to one times annual salary, with additional voluntary life plans.
401(k) retirement plan with an employer match of up to 4% after one year of service.
Employee Assistance Program.
United Concierge Medicine 24/7 telemedicine service, including mental health.
Premium Calm App subscription.
Learning Care Group childcare tuition discount.
Dependent Care FSA.
Tuition Assistance Program.
Personal time off: 24 hours.
Sick time: 56 hours.
Vacation time: 80 hours, escalating based on years of service up to 160 hours.
10 company-paid holidays.