Building Attendant Leader (Custodian Crew Leader) – Night Operations

The University of Texas at AustinAustin, TX
Onsite

About The Position

The University of Texas at Austin's Facilities Services team is seeking a Building Attendant Leader for Night Operations. This role offers competitive pay and benefits, with opportunities for growth and leadership development. The position is with a globally recognized university, and the work contributes to enhancing the student experience by supporting faculty and staff. The Facilities Services team is committed to helping employees achieve their career goals and fostering long, rewarding careers.

Requirements

  • Experience following basic work instructions.
  • Two years of experience in custodial, environmental services, hospitality, warehouse, production, or facilities services.
  • Experience in a supervisory capacity.
  • Ability to read and understand work orders, instructions, product labels, product directions, and other written job materials.
  • Ability to understand and follow verbal and written instructions.
  • Good communication skills.
  • Interpersonal skills.
  • Customer service skills.
  • Basic computer skills.
  • Ability to write simple correspondence and fill out standard forms.
  • Ability to work according to standardized processes.
  • Stable work history.
  • Strong attendance record.
  • Reliable means of communicating with the department outside of work by phone.
  • Class "C" operator's driver's license.
  • Provide a current three-year driving record from the current state of residence.
  • Obtain a Texas driver's license within 30 days of becoming a Texas resident (if not currently a Texas resident).
  • Employees required to have a CDL are subject to drug and alcohol testing.
  • Ability to use personal protective equipment.
  • Ability to use safety footwear.
  • Ability to lift/carry up to 50 lbs.
  • Ability to push/pull up to 50 lbs.
  • Ability to use industrial-sized cleaning equipment.
  • Ability to work around chemicals, chemical fumes, biohazards, and electrical/mechanical hazards.
  • Occasional exposure to bloodborne pathogens.

Nice To Haves

  • High school graduation or GED.
  • Experience supervising custodians in an OS1 cleaning environment.
  • More than one year of supervisory experience.
  • Excellent communication skills.
  • Excellent interpersonal skills.
  • Excellent customer service skills.
  • Advanced writing skills.
  • Working knowledge of safety and sanitation measures appropriate for custodial work.
  • Successful completion of the advanced OS1 Comprehensive Certification Program.

Responsibilities

  • Provide first-line supervision to custodians in night cleaning operations.
  • Schedule and coordinate the work of Assistant Building Attendant Leaders and Building Attendant II Teams.
  • Maintain order and discipline among staff.
  • Receive and schedule work based on client instructions and provide client feedback.
  • Manage employee performance through observation and communication of goals and standards.
  • Ensure employees comply with policies, procedures, work rules, and SOPs.
  • Prepare administrative documents including Key Logs, Security Logs, Time Reports, FAMIS, First Reports of Injury, Inspection Reports, Supply Orders, Attendance Records, Training Records, Performance Records, periodic and annual Evaluations, and New Employee Orientations.
  • Provide timely notice to management on matters of concern.
  • Ensure services and event setups are delivered per schedule and/or work order.
  • Conduct building inspections and maintain accurate paperwork.
  • Conduct and document inspections and corrective actions.
  • Ensure timely reporting and follow-up of building maintenance and custodial issues.
  • Provide timely and effective responses to client complaints, including off-shift visits when necessary.
  • Train employees on cleaning, work procedures, safety, policies, and work rules using classroom and individual methods.
  • Direct quarterly rotation and training for specific BA II/ABAL duties (Restroom Specialist, Light Duty Specialist, Vacuum Specialist, Utility Specialist).
  • Attend and participate in training.
  • Maintain accurate and timely documentation of training records.
  • Conduct employee orientation for new and current employees.
  • Meet training deadlines.
  • Promote and follow safety guidelines and maintain safe working conditions.
  • Report and correct unsafe working conditions daily.
  • Report necessary repairs to the Building Services Supervisor, FCMS, and FAMIS with detailed documentation.
  • Ensure applicable Preventive Maintenance services and inspections of equipment are conducted per SOP.
  • Ensure custodial lockers comply with the Authorized Products List.
  • Coordinate and organize responses to floods and other emergency clean-up operations.
  • Safely operate custodial equipment and University vehicles.
  • Comply with mandatory safety and defensive driving training.
  • Complete applicable forms, logs, and inspections.
  • Maintain a valid Driver's License and acceptable UT Driver's rating.
  • Ensure security of doors and arming of alarms.
  • Ensure adherence to building and room unlocking and locking schedules.
  • Ensure proper control and accounting of keys, access cards, and alarm codes.
  • Notify UTPD of security concerns and issues.
  • Maintain equipment inventory and conduct quarterly inventories.
  • Provide immediate reports of loss or damage to UTPD and management.
  • Perform emergency cleaning, including removal and cleanup of bloodborne pathogens.
  • Schedule and staff events.
  • Hold meetings with staff.
  • Perform other related duties as assigned.

Benefits

  • Competitive health benefits (employee premiums covered at 100%, family premiums at 50%)
  • Voluntary Vision, Dental, Life, and Disability insurance options
  • Generous paid vacation, sick time, and holidays
  • Teachers Retirement System of Texas, a defined benefit retirement plan, with 8.25% employer matching funds
  • Additional Voluntary Retirement Programs: Tax Sheltered Annuity 403(b) and a Deferred Compensation program 457(b)
  • Flexible spending account options for medical and childcare expenses
  • Robust free training access through LinkedIn Learning
  • Professional conference opportunities
  • Tuition assistance
  • Expansive employee discount program including athletic tickets
  • Free access to UT Austin's libraries and museums with staff ID card
  • Free rides on all UT Shuttle and Austin CapMetro buses with staff ID card
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