Builder Support

Hubbard Pipe & Supply•Cornelius, NC

12d

About The Position

Hubbard Supplyhouse is seeking an energetic, self-motivated individual to support builder accounts at its plumbing and irrigation supply house, which also specializes in kitchen, bath, appliances, and lighting. The role supports accurate product orders, tracks project timelines, and coordinates with internal teams. The ideal candidate enjoys solving problems, works collaboratively, and maintains order in a fast-paced, detail-driven role. The position coordinates schedules and material needs with builders, technicians, and internal teams; tracks product availability, job timelines, and order lead times; maintains accurate records; and resolves delivery issues with suppliers and customers. It also involves entering and updating project data, orders, and changes; maintaining spreadsheets and internal databases; monitoring order status; assisting with product questions, timelines, and substitutions; communicating professionally with stakeholders; and identifying process improvements while following procedures and resolving project issues. Hubbard Supplyhouse describes itself as a family-owned, Christian company whose mission is “Honoring God with a great team that builds customer partnerships by delivering on expectations.”

Requirements

At least 2 years of experience in data entry, order processing, or a related administrative role.
Detail-oriented, with strong Excel skills and the ability to handle multiple systems.
Effective communication skills and the ability to manage deadlines in a fast-paced environment.

Nice To Haves

Background in wholesale, supply chain, or construction supply.
Familiarity with plumbing, lighting, or kitchen and bath products.
Strong problem-solving skills.
Customer service experience with builders or contractors.

Responsibilities

Coordinate schedules and material needs with builders, technicians, and internal teams.
Track product availability, job timelines, and order lead times to meet builder deadlines.
Maintain accurate records and resolve delivery issues with suppliers and customers.
Enter and update project data, orders, and changes accurately.
Maintain spreadsheets and internal databases for builder accounts.
Monitor order statuses and address logistics or vendor issues as needed.
Provide clear, professional support to internal and external stakeholders.
Assist builders with product questions, timelines, and substitutions.
Address issues proactively to ensure builder satisfaction.
Identify inefficiencies and recommend process improvements.
Follow procedures and ensure alignment across departments.
Resolve potential project issues quickly and effectively.