Builder Experience Coordinator
About The Position
Builder Experience (BX for short) is a little bit of: customer service, project management, experience design and all things Builders! Our goal on the BX Team is to help our Builder’s know “We’ve got you, and something big is coming”. We focus on proactively giving our customers information to prepare them for their trip while creating an experience where they feel the HXP magic well before they board the plane! A member of the BX team is Detail oriented Hard working Effective Communicator Builder Obsessed Professional Multitasker Tech Savvy Problem Solver Comfortable with a fast-paced environment As a member of the BX team you are the Builder's first impression of HXP. We are looking for someone who can be patient, professional, personable, and help solve problems for our Builders.
Requirements
- Detail oriented
- Hard working
- Effective Communicator
- Builder Obsessed
- Professional
- Multitasker
- Tech Savvy
- Problem Solver
- Comfortable with a fast-paced environment
- Patient
- Personable
Responsibilities
- Assist Builders in preparation for their trip, communicating with them via phone calls and emails
- Create personalized touchpoints, “Legends”, for our Builders
- Become an expert on a Region of HXP trip and help write and communicate information about the trips to the Builders
- Review Builders' pre-trip prep materials to ensure they are correct and ready to go
- Host “Expos” to help Parents and Builders prepare for their HXP Trip
Benefits
- Discounted UTA transportation passes
- An incredible work environment
- Opportunities for growth and cross-functional learning
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
