Budtender - Forest Park

Mint Cannabis•Forest Park, IL

About The Position

The Budtender delivers an exceptional guest experience through personalized cannabis recommendations, product education, and customer service. The role supports daily dispensary operations by assisting guests, processing transactions, maintaining compliance with Illinois cannabis regulations, and contributing to a welcoming, efficient, and professional retail environment. The position reports to the Store Manager and has no supervisory responsibilities. The work environment can be loud, fast-paced, and energetic. The floor features specialized product displays, and staff must adapt to busy rushes, wait times, and long lines during peak hours. Physical activities include sitting, standing, walking, and climbing for long periods.

Requirements

  • At least 6 months of experience in the cannabis industry.
  • Cash-handling experience.
  • Customer service experience.
  • Must be at least 21 years old.
  • Must possess or be able to obtain an Illinois Facility Agent Card.

Nice To Haves

  • Cannabis product knowledge; preferred but not required.

Responsibilities

  • Greet customers, listen to their needs, and make personalized recommendations.
  • Explain differences between cannabis product types, such as flower, edibles, and concentrates, and how to use them safely.
  • Check IDs to verify legal age, adhere to purchase limits, and follow state and local laws.
  • Process transactions using a Point-of-Sale (POS) system and handle cash accurately.
  • Assist with daily cleaning, stock shelves, and maintain accurate product inventory.
  • Improve personal average order value (AOV) month over month.
  • Improve personal units per transaction (UPT) month over month.
  • Improve average daily sales month over month.
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