Budtender (Part Time)

PharmaCann•Buffalo, NY

11h•Onsite

About The Position

The Budtender creates a world-class customer experience and promotes a positive, customer-service-oriented, compliant environment at a PharmaCann retail location. The role supports hospitality goals, sales and marketing objectives, visual standards, and operational requirements. The Budtender helps customers become educated about cannabis and products while following company policies, procedures, safety protocols, and applicable legal requirements. Starting pay is $19 per hour.

Requirements

At least 21 years of age, or the age required by state regulations.
High school diploma or equivalent.
At least 2 years of customer-service experience in a fast-paced retail environment.
Strong analytical skills for assessing data, facts, and figures.
Intermediate-level math skills.
Proven ability to manage a register accurately.
Strong customer-service skills.
Strong attention to detail and ability to resolve problems calmly, professionally, and courteously.
Strong computer-based skills.
Dynamic interpersonal and communication skills.
Business-minded personality.
Highly self-motivated and ethical.
Successfully pass a post-offer pre-employment background check.

Responsibilities

Meet and exceed personal sales volume and KPI goals.
Support the company’s retail business and adapt to change.
Deliver the hospitality program and contribute as an authentic, confident self-leader.
Encourage repeat business through local networking, customer data capture, patient confidence, and customer loyalty.
Maintain current knowledge of products, the cannabis industry, laws, and regulations.
Answer customer questions and educate customers about products and usage.
Provide a high-quality customer experience through strong engagement, sales techniques, and product knowledge.
Use the PharmaCann Point of Sale system accurately.
Process customer transactions carefully and ensure register accuracy.
Follow dispensary protocols, including safety protocols, and comply with security, safety, and legal requirements.
Accommodate flexible scheduling, including weekends, evenings, and holidays.
Keep the point-of-sale area clean and organized.
Assist with other assigned duties and operational functions, including call center, inventory, outreach, security, delivery acceptance, delivery, and visual merchandising.
Where required by state or location, maintain a current driver’s license and a good driving record.
Project a positive image of the organization and embody PharmaCann’s culture, values, purpose, goals, and objectives.