Budtender - Part-Time

High Profile•Columbia, MO

12h

About The Position

The Budtender, also described as a Sales Associate, delivers customer service and drives sales through personalized product recommendations and effective upselling. The role guides customers in understanding, selecting, and purchasing cannabis products suited to their needs and preferences, combining product knowledge with a proactive sales approach to support customer satisfaction and store performance. The dispensary is located at 1500 Interstate 70 Dr. The position also supports day-to-day dispensary operations, including customer check-in, order fulfillment, stocking, inventory work, cash management, and regulatory compliance. The role is part-time and requires willingness to work nights, weekends, and some holidays.

Requirements

At least 1 year of customer service experience.
High school diploma or GED.
Experience with point-of-sale systems and cash-handling practices.
Commitment to regularly reaching key performance indicators.
Ability to multitask and prioritize tasks effectively.
Ability to work independently with little or no direct supervision.
Strong oral and written communication skills and the ability to correspond professionally.
Ability to pass a background check and be at least 21 years old.
Willingness to work nights, weekends, and some holidays.
Ability to obtain and maintain required state licenses for the work location.

Nice To Haves

Knowledge of state and local regulations.

Responsibilities

Provide a high level of customer service and prioritize the customer experience.
Meet or exceed individual sales targets and conversion rate goals using effective sales techniques and an understanding of customer needs.
Greet customers and verify required identification during initial check-in.
Assist new customers with state-required forms and update customer information in the system as needed.
Maintain the waiting room and keep the sales floor stocked during downtime.
Educate customers about cannabis properties and help select genetics based on desired effects, ailments, or requests.
Fill online orders quickly and efficiently while prioritizing customer experience.
Handle customer complaints professionally and escalate them to management when needed.
Maintain knowledge of products, brands, strains, and current cannabis trends.
Accurately use and maintain the point-of-sale system.
Follow cash-handling policies and complete daily cash-management responsibilities and compliance reporting.
Assist with product intake, inventory counts, and regular audits.
Work with the management team to increase sales and foot traffic.
Support daily compliance with dispensary policies, including state and local regulations, security and access protocols, inventory tracking, dress codes, and work schedules.