Budtender (Part Time)

PharmaCann • Buffalo, NY

3h • Onsite

About The Position

The Budtender creates a world-class customer experience at a PharmaCann retail location while promoting a positive, customer-service-oriented, compliant work environment. The role supports hospitality goals, operational objectives, visual standards, product presentation, and sales and marketing initiatives. Budtenders are expected to be passionate about their work and help customers become educated about cannabis. Starting pay is $19 per hour.

Requirements

• At least 21 years of age, or the minimum age required by state regulations.
• High school diploma or equivalent.
• At least 2 years of customer service experience in a fast-paced retail environment.
• Strong analytical skills to assess data, facts, and figures.
• Intermediate-level math skills.
• Proven ability to manage a register accurately.
• Exceptional customer service skills.
• Strong attention to detail and ability to resolve problems calmly, professionally, and courteously.
• Strong computer-based skills.
• Dynamic interpersonal and communication skills.
• Business-minded personality.
• Highly self-motivated and ethical.
• Successfully pass a post-offer pre-employment background check.

Responsibilities

• Meet and exceed personal sales volume and KPI goals.
• Support the company’s growth and adapt to changes in the retail model.
• Contribute to the hospitality program as an authentic, confident self-leader.
• Drive repeat business through local networking, customer data capture, patient confidence, and loyalty-building.
• Maintain current knowledge of products, the cannabis industry, laws, and regulations.
• Answer customer questions and provide information about products and usage.
• Deliver a high-quality customer experience through strong sales techniques, product knowledge, and customer engagement.
• Accurately use PharmaCann’s Point of Sale system and process register transactions.
• Follow dispensary protocols, including safety protocols, and comply with security, safety, and legal requirements.
• Maintain a clean and organized point-of-sale area.
• Assist with other operational duties as assigned, potentially including call center, inventory, outreach, security, delivery acceptance, delivery, and visual merchandising.
• Hold a current driver’s license and maintain a good driving record if required by the state or location.
• Project a positive image of the organization and embody PharmaCann’s culture, values, purpose, goals, and objectives.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED