BT Vendor Manager

Faith Technologies • Menasha, WI

2d • Onsite

About The Position

The BT Vendor Manager is responsible for managing vendor relationships with a specialized focus on IT Professional Services, alongside management of other BT categories such as hardware, software, and cloud services. This role ensures the quality and delivery of BT services meet Faith Technologies' high standards and business objectives. Faith Technologies is a company that cares about leading the way in construction, engineering, manufacturing and renewable energy, redefining how energy is designed, applied and consumed, and thoughtfully growing to meet market demands. It is recognized as one of the Healthiest 100 Workplaces in America and is focused on the mind/body/soul of team members through its Culture of Care.

Requirements

• A Bachelor’s degree in IT, Business Administration, or Supply Chain Management
• 7 years of IT vendor management experience, with at least 3 years focused on IT professional services.

Responsibilities

• Oversee all aspects of vendor relationships for IT professional services, including consulting, implementation, managed services, and support services.
• Assist procurement in the negotiation of contracts, SLAs (Service Level Agreements), and KPIs (Key Performance Indicators) with IT service providers to ensure alignment with company goals.
• Monitor vendor performance, manage escalations, and drive continuous improvement in service delivery.
• Develop and execute sourcing strategies that reduce costs while increasing value, focusing on IT professional services.
• Assist corporate procurement and lead IT stakeholders with RFPs (Request for Proposals), RFIs (Request for Information), and other procurement processes for IT services.
• Collaborate with BT stakeholders to drive towards an effective workforce comprised of a mixture of team members and various types of professional services labor.
• Cultivate strong, strategic partnerships with key IT vendors to enhance business capabilities and innovation.
• Facilitate communication between vendors, BT teams, and other stakeholders to ensure project success and alignment with business strategy.
• Identify and mitigate risks associated with IT service vendors, including financial, compliance, and operational risks.
• Ensure compliance with all relevant procurement policies
• Regularly review and report on vendor performance metrics against set benchmarks.
• Use data-driven insights to influence vendor selection and management strategies.
• Performs other related duties as required and assigned.

Benefits

• Competitive, merit-based compensation
• Career path development
• Flexible and robust benefits package
• Industry-leading benefits as an investment in the lives of team members and their families

What This Job Offers

• Job Type: Full-time
• Career Level: Senior