BSW Student Services Manager
About The Position
The BSW Student Services Manager provides coordination for student services within the Bachelor of Social Work (BSW) Program in the UNC School of Social Work. The BSW Student Services Manager reports to the Associate Dean for Undergraduate Education, and supports key functions across the undergraduate student experience, including admissions and recruitment, degree progress, student data management, reporting, and coordination with University offices. As the BSW program scales to full implementation, the Student Services Manager will provide oversight of systems and processes that support students from application through graduation. The Student Services Manager is responsible for BSW admissions administration and student data management, coordinating recruitment and admissions activities, and developing and maintaining student data systems, reports, and dashboards. This position analyzes and synthesizes data across the student lifecycle to identify data-related trends, emerging needs, and opportunities for improvement, and provides actionable information to BSW leadership to support program planning, assessment, accreditation, and decision-making. As a member of the BSW leadership team, the Student Services Manager collaborates with BSW leadership, faculty, staff, and University partners to ensure coordinated and student-centered services. This position develops expertise in relevant University and School policies, systems, and resources to help ensure BSW practices align with University and School requirements.
Requirements
- Reside within a reasonable commuting distance of their assigned duty station.
- Develop expertise in relevant University and School policies, systems, and resources.
Responsibilities
- Provides coordination for student services within the Bachelor of Social Work (BSW) Program.
- Supports key functions across the undergraduate student experience, including admissions and recruitment, degree progress, student data management, reporting, and coordination with University offices.
- Provides oversight of systems and processes that support students from application through graduation.
- Responsible for BSW admissions administration and student data management.
- Coordinates recruitment and admissions activities.
- Develops and maintains student data systems, reports, and dashboards.
- Analyzes and synthesizes data across the student lifecycle to identify data-related trends, emerging needs, and opportunities for improvement.
- Provides actionable information to BSW leadership to support program planning, assessment, accreditation, and decision-making.
- Collaborates with BSW leadership, faculty, staff, and University partners to ensure coordinated and student-centered services.
- Develops expertise in relevant University and School policies, systems, and resources to help ensure BSW practices align with University and School requirements.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
