BSW Project Manager

Brightspeed•Charlotte, NC

9d•Remote

About The Position

Genesis10 is seeking a BSW Project Manager for a remote position with a Major Telecommunications Company in Charlotte, NC. This is a 12+ month contract opportunity. The role will support the optimization of buried service wire-based functions, advocating for and collaborating with contractors to maximize operational efficiency. The ideal candidate will work with contractors and field personnel to drive an increase in buried service wire installations and manage customer escalations.

Requirements

Bachelor's degree or equivalent practical work experience
Customer-centric mindset
Ability to prioritize, organize and accomplish a broad range of initiatives within pressured timeframes
Ability to effectively implement processes where necessary for successful program delivery
Apply expert functional and critical thinking skills to resolve business challenges
Excellent knowledge of Excel

Nice To Haves

2–5 years of telecom, construction, engineering, permitting, or project coordination experience
Knowledge of fiber network builds, aerial/underground construction, and buried service wire processes
Experience managing vendors or holding partners accountable to deadlines and quality expectations
Familiarity with IQGeo, GIS systems, or utility application systems

Responsibilities

Manage 1-4 BSW contractors and support buried drop tickets across multiple states
Work in concert with contractors and field personnel to drive an exponential increase in buried service wire installations and growth
Act as the point of contact for customer BSW escalations (Jeopardy Management)
Conduct regular meetings with drop vendors to drive percentage of drops placed before the due date
Escalate unresolved issues when needed
Coordinate activities, track progress, and follow through on issues to resolution
Identify potential barriers early and proactively address them
Manage multiple permits and priorities simultaneously

Benefits

Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.
The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
Behavioral Health Platform
Medical, Dental, Vision
Health Savings Account
Voluntary Hospital Indemnity (Critical Illness & Accident)
Voluntary Term Life Insurance
401K
Sick Pay (for applicable states/municipalities)
Commuter Benefits (Dallas, NYC, SF, and Illinois)