BSW Project Manager

Brightspeed•Charlotte, NC
•Remote

About The Position

Genesis10 is seeking a BSW Project Manager for a remote position with a Major Telecommunications Company. This is a 12+ month contract opportunity focused on optimizing buried service wire-based functions. The role involves advocating for and collaborating with buried service wire contractors to maximize operational efficiency and drive significant growth in buried service wire installations.

Requirements

  • Bachelor's degree or equivalent practical work experience.
  • Customer-centric mindset.
  • Ability to prioritize, organize, and accomplish a broad range of initiatives within pressured timeframes.
  • Ability to effectively implement processes where necessary for successful program delivery.
  • Apply expert functional and critical thinking skills to resolve business challenges.
  • Excellent knowledge of Excel is a must-have.
  • Strong problem-solving skills.
  • Highly organized and detail-oriented.

Nice To Haves

  • 2–5 years of telecom, construction, engineering, permitting, or project coordination experience.
  • Knowledge of fiber network builds, aerial/underground construction, and buried service wire processes.
  • Experience managing vendors or holding partners accountable to deadlines and quality expectations.
  • Familiarity with IQGeo, GIS systems, or utility application systems.

Responsibilities

  • Support optimization of buried service wire-based functions, advocating for and collaborating with buried service wire contractors to maximize operational efficiency.
  • Support 1-4 BSW contractors and buried drop tickets across multiple states.
  • Work in concert with contractors and field personnel to drive an increase in buried service wire installations.
  • Serve as the point of contact for customer BSW escalations (Jeopardy Management).
  • Conduct regular meetings with drop vendors to drive the percentage of drops placed before the due date.
  • Escalate unresolved issues when needed.
  • Coordinate activities, track progress, and follow through on issues to resolution.
  • Identify potential barriers early and proactively address them.
  • Manage multiple permits and priorities simultaneously.

Benefits

  • Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.
  • The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
  • Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
  • Behavioral Health Platform
  • Medical, Dental, Vision
  • Health Savings Account
  • Voluntary Hospital Indemnity (Critical Illness & Accident)
  • Voluntary Term Life Insurance
  • 401K
  • Sick Pay (for applicable states/municipalities)
  • Commuter Benefits (Dallas, NYC, SF, and Illinois)
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