Brokerage Coordinator

Cushman & Wakefield•San Diego, CA

About The Position

The Brokerage Coordinator will support the content creation process, manage timelines and transaction cycles, and create property-related marketing materials using Adobe InDesign. This role involves coordinating with various departments such as marketing, research, and finance to meet team and client needs. The position provides sales, marketing, and transaction support, and assists with client relationship management in partnership with Broker(s). A key aspect of the role is ensuring the timeliness of deliverables and coordinating pitches and proposals by gathering and preparing necessary information for marketing deliverables, including graphic design, property highlights, market overviews, and mapping. The Brokerage Coordinator will also attend strategy sessions, coordinate appointments, and serve as a point of contact for client requests. Research and tracking of historical sales data using databases like Costar are also part of the responsibilities. Additionally, the role involves creating market documents, tour books, property flyers, brochures, and other marketing materials. Business development support includes preparing client activity reports, executing property tour logistics, creating and administering marketing materials, utilizing mass-mailing platforms like Concept for e-blasts, and distributing marketing materials. The Brokerage Coordinator will update website content and social media, create budgets for broker projects, coordinate vendor services, and manage marketing schedules. Maintaining the Client Relationship Management Database by entering leads and opportunities, generating project codes, and running reports is essential. For Deal Documentation and Revenue Accounting, the role involves preparing listing agreements, collecting deal-related documents, processing expense reports, coordinating with Legal for agreement review, creating deal sheets, and adhering to the deal management process. Maintaining outstanding balances in the CRM and supporting the population of internal and external listing databases are also key functions. This is a dynamic role requiring strong organizational and communication skills in a fast-paced environment.

Requirements

2+ years’ experience in marketing or related field Or similar combination of education and experience
Excellent oral and written communication skills, including content creation and creating and editing marketing materials
Proficiency with Microsoft Office Suite
Proficiency with Adobe Creative Suite
Proficiency with Adobe InDesign
Detail oriented, hard-worker, self-starter, well organized, able to set priorities and handle multiple projects at any given time, and comfortable working in a fast-paced environment independently
Demonstrated strong interpersonal skills
History of excellent internal and external customer service.

Responsibilities

Support content creation process with regards to timeline and transaction cycle
Create property related marketing materials through Adobe InDesign
Coordinate with other departments (marketing, research, finance) based on the needs of the team and client
Provide sales, marketing and transaction support
Supports client relationship management in partnership with Broker(s)
Support timeliness of deliverables
Pitch and Proposal Coordination- Coordinate with internal functional groups on behalf of brokers in support of pursuits as needed. This includes preparing and delivering necessary information for content creation for marketing deliverables (graphic design, property specific investment highlights, market overviews, mapping, etc.)
Attend strategy sessions with brokers and other departments as necessary to generate creative/innovative ideas for pursuits
Coordinate appointments with internal and external clients and arrange any other accommodations that may be required
Serve as point of contact for client requests
Perform research and track historical sales data through third party databases like Costar
Create market documents, tour books, property flyers, brochures and other marketing materials as needed
Business Development- Collect and prepare information for client activity reports
Execute property tour logistics for showing, including coordination with brokers and/or licensed professionals
Create and administer marketing materials and collateral
Utilize “Mass-mailing” platforms such as Concept to create and e-blast marketing and manage, organize and respond at broker(s) direction
Distribute marketing materials to investors and brokers during marketing process
Update website content, social media, etc. on behalf of brokers
Create budgets for broker projects in partnership with team
Coordinate vendor services (e.g. photographs and aerials)
Coordinate events (e.g. open houses, industry-related, etc.)
Oversee and maintain marketing schedule (e.g. administration of e-comms) for respective clients
Create market documents, offering memorandums, tour books, property flyers, brochures and other marketing materials as needed for listings
Maintain Client Relationship Management Database- Maintain and enter new leads and opportunities into the CRM system
Generate project codes for corresponding deals for the proper recording of pursuit and deal-related expenses
Run reports
Deal Documentation and Revenue Accounting- Prepare templated listing agreements and coordinate execution of such
Prepare and collect all deal-related documents, and follow up with all parties on the execution as required
Process all expense reports for brokers
Coordinate with Legal for review and approval of agreements as necessary
Create deal sheets per listing agreements for review and approval
Follow and adhere to deal management process by use of deal management system and submission of all applicable documentation required
Maintain outstanding balances in CRM for brokers
Maintain and Manage Research Databases- Support population of Internal Listing Database on behalf of brokers
Enter new listings and share all required property information, availability, and additional information, as directed by fee-earner
Maintain/Manage listings in external database