Brokerage Administrative Assistant/Coordinator

MarineMax•Cypress Lake, FL

About The Position

The Brokerage Administrative Assistant/Coordinator performs duties that require attention to detail, initiative, independent judgment, strong interpersonal and organizational skills. This role involves maintaining brokerage listing records and preparing closing documents.

Requirements

Attention to detail
Initiative
Independent judgment
Strong interpersonal skills
Organizational skills
Ability to maintain brokerage listing records
Ability to prepare closing documents
Effective decision making
Human relations skills
Time management techniques
Demonstrate subject matter expertise, enthusiasm, and professionalism in preparing, assisting, and handling brokerage listing and closings
Effective verbal and written communication skills
Ability to meet established deadlines
Ability to understand and interpret procedures, policies and guidelines
Ability to communicate clearly and distinctly with visitors and telephone callers
Ability to organize and maintain complex record and filing systems

Responsibilities

Greet customers and determine the appropriate team member to assist them.
Answer incoming calls professionally and return all customer calls prior to close of business each day.
Assist and support brokerage professionals and staff by carrying out administrative assignments.
Enter, update, and manage all brokerage listings accurately and timely, including gathering owner information, ascertaining stock numbers, maintaining files, and uploading documents into YachtCloser.
Log showings into YachtCloser and perform daily updates.
Assist brokers and the financial services team with the closing process, including boat documentation, to ensure all paperwork is complete, thorough, and accurate.
Initiate and respond to written and verbal correspondence, composing, editing, and distributing as needed.
Screen telephone calls and provide requested information or refer calls to other staff.
Establish and maintain comprehensive and confidential files on brokerage records, reports, reference materials, and legal information.
Communicate effectively with team members and external parties, creating and maintaining a positive impression of MarineMax.
Establish work priorities, remain flexible, and respond effectively to various projects and demands.
Work independently and make sound decisions.
Demonstrate effective verbal and written communication skills.
Meet established deadlines.
Understand and interpret procedures, policies, and guidelines.
Communicate clearly and distinctly with visitors and telephone callers.
Organize and maintain complex record and filing systems.
Perform other duties as assigned.