About The Position

The Brokerage Administrative Assistant/Coordinator performs duties that require attention to detail, initiative, independent judgment, strong interpersonal and organizational skills. This role involves maintaining brokerage listing records and preparing closing documents.

Requirements

  • Attention to detail
  • Initiative
  • Independent judgment
  • Strong interpersonal skills
  • Strong organizational skills
  • Ability to maintain brokerage listing records
  • Ability to prepare closing documents
  • Effective decision making
  • Human relations skills
  • Time management techniques
  • Ability to work independently
  • Ability to make sound decisions
  • Effective verbal communication skills
  • Effective written communication skills
  • Ability to meet established deadlines
  • Ability to understand and interpret procedures, policies and guidelines
  • Ability to communicate clearly and distinctly with visitors and telephone callers
  • Ability to organize and maintain complex record and filing systems

Nice To Haves

  • Enthusiasm and professionalism in preparing, assisting, and handling brokerage listing and closings

Responsibilities

  • Greet customers and determine the appropriate team member to assist them.
  • Answer incoming calls in a professional manner, ensuring all customer calls are returned prior to close of business each day.
  • Assist and support brokerage professionals and staff by carrying out administrative assignments as required.
  • Enter, update, and manage all brokerage listings accurately and in a timely manner, including gathering necessary owner information, ascertaining a stock number, and maintaining files throughout the listing process.
  • Upload all documents into YachtCloser and log showings into YachtCloser.
  • Provide daily updates to YachtCloser.
  • Assist brokers and the financial services team with the closing process, including boat documentations, to ensure all paperwork is complete, thorough, and accurate.
  • Initiate and respond to written and verbal correspondence; compose, edit, and distribute correspondence according to established guidelines or personal knowledge of the subject matter.
  • Screen telephone calls and personally provide requested information or refer calls to other staff.
  • Establish and maintain comprehensive and confidential files on brokerage records, reports, reference materials, and legal information.
  • Communicate effectively with fellow team members and persons outside the company.
  • Create and maintain a positive impression of MarineMax as well as the executive(s) supported.
  • Establish work priorities, remain flexible, and efficiently respond in an effective manner to a variety of projects and demands.
  • Work independently and make sound decisions.
  • Demonstrate effective verbal and written communication skills.
  • Meet established deadlines.
  • Understand and interpret procedures, policies, and guidelines.
  • Communicate clearly and distinctly with visitors and telephone callers.
  • Organize and maintain complex record and filing systems.
  • Perform other duties as assigned.
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