Broker Assistant-Wholesale Commercial Property

Ryan Specialty • Charleston, SC

5d • $25 - $31 • Hybrid

About The Position

The Broker Assistant provides operational support to the brokerage team by handling day-to-day tasks, supporting compliance, and facilitating communication within the team. The role works closely with brokers to help complete transactions on time by processing paperwork and coordinating with other departments. The position is hybrid and/or full-time, reporting to the Charleston, South Carolina office; location is dependent upon experience.

Requirements

• Bachelor’s degree required; a degree in Business Administration, Sales, Risk Management, or another related discipline is preferred. Commensurate work experience may be considered.
• Ability to multitask, communicate effectively, and work in a fast-paced, high-performing team environment.

Nice To Haves

• Active Property & Casualty license, or willingness to obtain one within the first 45 days of employment.

Responsibilities

• Assist with and coordinate day-to-day brokerage operations and support the implementation and improvement of operational procedures.
• Coordinate with brokers to prepare documents and cover letters for marketing renewal business, and provide administrative support with filing, printing, and archiving.
• Accurately administer and update new and existing client information in required systems.
• Maintain organized records of client accounts, transactions, and other relevant documentation, ensuring compliance with record-keeping regulations.
• Answer broker requests and questions by telephone, email, chat, or in person.
• Contribute to compliance reports and collaborate with broker and finance teams on business requirements.
• Adhere to regulatory requirements and internal policies, and assist with preparing compliance reports.
• Help identify and mitigate operational risks and collaborate with risk management teams to implement controls.
• Support the brokerage team with ad hoc tasks and requests.

Benefits

• Paid time off for company holidays, vacation, sick, and personal days.
• Paid parental leave.
• Mental health services.
• Full-time roles are eligible for bonuses and benefits.
• Comprehensive benefits package intended to support employees’ and family members’ physical, financial, and emotional well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level