Broista – Orlando, FL

Dutch Bros•Orlando, FL
•Onsite

About The Position

Dutch Bros Coffee is hiring a Broista in Orlando, Florida. This is a fast-paced, high-energy, physically demanding customer service role in which you’ll serve customers, make drinks, and contribute to a positive, welcoming shop environment. Broistas work on their feet, move quickly, and handle a steady flow of customers during shifts of up to 10 hours. The role also involves working in inclement weather and may require pushing, pulling, lifting, or carrying up to 65 pounds. Dutch Bros provides training, certifications, and knowledge tests to help employees meet company standards. The company describes opportunities for career growth within its shops, headquarters, Emerging Talent Program, and warehouse and fulfillment operations. Compensation is $15.00 per hour in base pay, plus average tips of $3.00 per hour; actual tips may vary.

Requirements

  • Enjoy connecting with people and helping make their day.
  • Be adaptable and able to handle busy periods while remaining kind and positive.
  • Be team-oriented and willing to support the crew as needed.
  • Be reliable, show up on time, and communicate availability.
  • Be prepared to work in inclement weather.
  • Be able to stand and move quickly and handle a steady flow of customers for shifts of up to 10 hours.
  • Be able to push, pull, lift, or carry up to 65 pounds.
  • Have reliable transportation to scheduled shifts and mandatory meetings.
  • Complete training, certifications, and knowledge tests to meet Dutch Bros standards.

Nice To Haves

  • A commitment to personal growth and continuous improvement.

Responsibilities

  • Greet customers, make genuine connections, and help ensure each visit is kind and enjoyable.
  • Help customers navigate the menu and discover drinks they may enjoy.
  • Deliver high-quality customer service while embodying Dutch Bros values.
  • Prepare high-quality drinks efficiently while keeping up with the pace of a busy shop.
  • Arrive on time for scheduled shifts and mandatory meetings, and communicate availability.
  • Maintain a tidy workspace and follow food safety standards.
  • Work collaboratively with the crew and support teammates as needed.

Benefits

  • Tuition reimbursement opportunities
  • Career growth opportunities
  • Free drinks and food on shift
  • Dutch Bros swag and giveaway items
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