Broista – Burlington, NC

Dutch Bros Coffee • Burlington, NC

1d

About The Position

Dutch Bros Coffee is hiring a Broista in Burlington, North Carolina. This fast-paced, physically demanding role is customer-facing and involves preparing high-quality drinks while delivering friendly, energetic service. Broistas connect with customers, help them explore the menu, and represent Dutch Bros’ values and culture. The role involves working on your feet and handling a steady flow of customers for shifts of up to 10 hours, in varying weather conditions. Employees receive training, certifications, and knowledge tests to help them meet Dutch Bros standards. Compensation is $10.00 per hour in base pay, plus tips that average $5.65 per hour; actual tips may vary and are not guaranteed.

Requirements

• Enjoy interacting with people and creating positive customer experiences.
• Be adaptable and able to work quickly during busy periods while remaining kind.
• Be team-oriented and willing to support coworkers as needed.
• Maintain a positive and considerate attitude, including during busy periods and inclement weather.
• Be committed to growth and continuous improvement.
• Be reliable and communicate availability.
• Have reliable transportation to arrive on time for scheduled shifts and mandatory meetings.
• Be able to work on your feet, move quickly, and handle a steady flow of customers for shifts of up to 10 hours.
• Be prepared to push, pull, lift, or carry up to 65 pounds.
• Complete required training, certifications, and knowledge tests.

Responsibilities

• Greet customers warmly, build genuine connections, and make each visit kind and enjoyable.
• Help customers navigate the menu and discover drinks they may enjoy.
• Represent Dutch Bros values and embody the company’s culture.
• Prepare high-quality drinks efficiently in a busy shop.
• Arrive on time, communicate availability, and be ready to work when scheduled shifts begin.
• Maintain a tidy workspace and follow food safety standards.
• Support coworkers and contribute to a team-oriented work environment.
• Attend scheduled shifts and mandatory meetings.

Benefits

• Tuition reimbursement opportunities
• Free drinks and food on shift
• Dutch Bros swag and giveaway items
• Career growth opportunities within shops, headquarters, the Emerging Talent Program, and warehouse/fulfillment operations

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed