Broista – Humble, TX

Dutch Bros Coffee•Humble, TX

About The Position

Dutch Bros Coffee is hiring a Broista to deliver friendly, high-energy customer service in a fast-paced coffee shop. The role involves connecting with customers, helping them navigate the menu, preparing quality drinks efficiently, and creating a positive experience while representing Dutch Bros values. The job is physically demanding and requires standing and moving quickly, sometimes for shifts of up to 10 hours, and working in varying weather conditions. Broistas may push, pull, lift, or carry up to 65 pounds. Training, certifications, and knowledge tests are provided to help employees meet company standards. Compensation is $10.00 per hour in base pay, plus an average of $7.25 per hour in tips. Tip averages are not guaranteed and may vary based on factors including location, position, hours, and quality of service.

Requirements

  • Be adaptable and able to work quickly while maintaining kind customer service during busy periods.
  • Be people-oriented and enjoy connecting with customers.
  • Be team-oriented and willing to support coworkers as needed.
  • Maintain a positive and considerate attitude, including during inclement weather.
  • Be committed to growth and continuous improvement.
  • Show up on time for scheduled shifts and mandatory meetings; reliable transportation is needed.
  • Be able to stand and move quickly for extended periods, with shifts of up to 10 hours.
  • Be able to push, pull, lift, or carry up to 65 pounds.
  • Be prepared to work in varying weather conditions.

Responsibilities

  • Greet customers warmly, make genuine connections, and create a kind and enjoyable visit.
  • Help customers understand the menu and discover drinks they may enjoy.
  • Represent Dutch Bros values through positive and considerate conduct.
  • Prepare high-quality drinks efficiently in a busy shop.
  • Arrive on time, communicate availability, and be ready to work when shifts begin.
  • Maintain a tidy workspace and follow food safety standards.
  • Support the crew and contribute to completing shared work.

Benefits

  • Tuition reimbursement opportunities
  • Career growth opportunities within shops, headquarters, the Emerging Talent Program, and warehouse and fulfillment operations
  • Free drinks and food during shifts
  • Dutch Bros swag and giveaway items
  • Training and development, including training, certifications, and knowledge tests
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