Broadcasting and Event Support Technician

American IT Solutions•Ridgefield, CT

About The Position

American IT Solutions, Inc is a leading provider of IT solutions and services, with a strong presence in Healthcare and Pharma. We specialize in delivering providing technical support solutions to our clients. Our commitment to innovation and excellence makes us a trusted partner for organizations across the nation. We are seeking a skilled Broadcasting and Live Stream Event Support Technician to join our IT team. This role is essential in ensuring the seamless execution of live events, virtual meetings, and webcasts. The successful candidate will have a strong technical background in audio-visual (AV) systems, live streaming platforms, and broadcasting equipment. They will be responsible for setting up, operating, and troubleshooting AV and streaming equipment during live events.

Requirements

Strong technical background in audio-visual (AV) systems
Experience with live streaming platforms
Experience with broadcasting equipment
Ability to set up, operate, and troubleshoot AV and streaming equipment
Familiarity with live streaming platforms such as Zoom, Microsoft Teams, WebEx, YouTube Live, and others
Knowledge of broadcasting equipment, including encoders, mixers, and switchers
Ability to monitor live streaming feeds and troubleshoot issues in real-time
Ability to provide technical support to event participants
Understanding of network stability and bandwidth requirements for live streams
Experience with post-production tasks, including editing recorded sessions
Ability to maintain a detailed log of technical issues and resolutions
Experience with regular maintenance on AV and broadcasting equipment
Experience managing inventory of broadcasting and streaming equipment
Ability to recommend and implement upgrades to equipment and software

Responsibilities

End to end collaboration with event organizers and clients to understand technical requirements and expectations.
Collaborate with team members on event scheduling and weekly assignments.
Configure and test AV equipment, including cameras, microphones, lighting, and streaming software.
Set up and manage live streaming platforms such as Zoom, Microsoft Teams, WebEx, YouTube Live, and others.
Ensure all broadcasting equipment, including encoders, mixers, and switchers, is functioning properly.
Operate cameras, audio equipment, and switchers during live events to ensure high-quality video and sound.
Monitor live streaming feeds for quality and troubleshoot any issues in real-time.
Provide technical support to event participants, including speakers and attendees, to resolve any connectivity or equipment issues.
Coordinate with the IT team to ensure network stability and bandwidth availability during live streams.
Assist with post-production tasks, including editing recorded sessions and ensuring the availability of on-demand content.
Maintain a detailed log of technical issues and resolutions for continuous improvement.
Provide feedback to improve future live streaming setups and processes.
Perform regular maintenance on AV and broadcasting equipment to ensure longevity and reliability.
Manage inventory of broadcasting and streaming equipment, ensuring all necessary tools are available for upcoming events.
Recommend and implement upgrades to equipment and software as needed.