Event Support

SHELBY FARMS PARK CONSERVANCY•Memphis, TN

1d•$10 - $18•Onsite

About The Position

Shelby Farms Park Conservancy is seeking friendly, dependable individuals to work as Event Support Representatives. The Event Support Representative provides on-site supervision of events taking place at the facility, ensuring that contractual agreements are met. The individual must be customer service oriented and willing to do whatever it takes to get the job done.

Requirements

Enthusiastic, dependable, self-motivated, and self-aware
Demonstrates values of teamwork, accountability, authenticity, and learning
Knowledgeable of event operations
Ability to set up and troubleshoot basic audio-visual equipment
Excellent customer service and communication skills
Ability to deal patiently with problems and complaints and resolve conflicts in a professional, tactful manner
Organized with strong attention to detail
Ability to lift and move at least 25 lbs
Ability to work nights and weekends, sometimes with short notice
High school diploma or equivalent
Experience in hospitality services
Experience with pre- and post-event reporting

Responsibilities

Open and secure the facility before and after events.
Direct and coordinate activities with food service and other vendors; oversee basic needs of the client during an event.
Set up and break down chairs, tables, stages, audio-visual, and other equipment in accordance with client contract requirements.
Explain policies and procedures for use of the facility.
Respond to emergency situations by determining and implementing appropriate procedures.
Inspect facility before, during, and after functions for cleanliness and safety; touch up areas as needed.
Produce event reports noting any significant problems.
Work within reservation software to book new clients as needed.
Answer phones and take detailed messages for staff within reservation software.
Assist with additional events and Sales + Events special projects as needed.