Broadcast IT Engineer
About The Position
Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road. Under the supervision of the Manager, Broadcast IT, you will provide administration for the QVC US broadcast IT infrastructure and support end-users. You will provide root cause analysis of escalated and complex incidents/problems related to our systems, impart technical expertise of established standards to the team, and manage and optimize system performance of broadcast IT infrastructure to ensure 24x7x365 availability. You will work with Broadcast Engineering Architects to determine requirements for new broadcast IT systems and manage installations. Support the IT specific portions of all broadcast systems (video routers, audio mixers, cameras, intercom).
Requirements
- Bachelor's degree in computer science, Electrical Engineering, or a related field of study is required. Equivalent work experience in a related field may considered.
- 6 - 8 years' experience working in a broadcasting IT multi-tiered environment, installing, monitoring and troubleshooting broadcast systems is required.
- Proficiency with CAD or other Broadcast Line drawing software.
Nice To Haves
- IT certification preferred (CCNA/CCNP, Microsoft, VMWare)
- Experience maintaining a SMPTE-2110 Environment is preferred.
- Network administration experience is preferred.
- Experience in Windows Admin, Network Admin, DB Admin and server technologies preferred.
Responsibilities
- Provide 2nd and 3rd tier technical support for the QVC US broadcast IT systems, including after-hours support.
- Accountable for equipment specifications, system design, and installation.
- Oversee project integrations and ensure all tasks are completed within accepted timelines.
- Evaluate and test of all broadcast IT infrastructure's hardware and software.
- Lead setup and configuration of broadcast IT systems.
- Subject matter expert for broadcast IT disaster recovery implementation, and testing.
- Support the IT specific portions of all broadcast systems (video routers, audio mixers, cameras, intercom).
Benefits
- Competitive compensation
- Paid time off
- Employee assistance program
- Parental leave
- Paid volunteer hours
- Amazing company discounts
- Health care benefits starting on day 1
- 401(k)
- Tuition reimbursement benefits
- Relocation assistance is not available for this role.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
