Broadband Underground Technician

ON TRAC COMMUNICATIONS

6d•Onsite

About The Position

On Trac Communications is a privately held company that provides end to end labor solutions for the Fiber Broadband Industry. We provide design and engineering services, aerial and underground construction, in-home fulfillment installations and 24/7 service and maintenance. Our client coverage area is nationwide, and we partner with municipalities, cooperatives, cities, and private ISPs. We emphasize quality, urgency, image, customer experience, and safety through local community partnerships. Working with us means working hard, working collaboratively, and working respectfully in every interaction. We are growing and hope you'll grow with us. Our company offers competitive wages, benefits, training, and a supportive environment in which to learn, grow, and advance your career. After all, if our employees and customers succeed, then so do we. Join our team today! We are currently hiring full-time technicians with competitive wages and benefits. No experience required - we'll provide paid training. Our technicians have the opportunity to advance and further develop their skills and careers. The Broadband Underground Technician is responsible for the installation, maintenance, and repair of buried drop conduits and fiber optic cables to customers’ homes and businesses. The Technician should always be punctual, proactively communicate with subscribers and supervisors, be prepared to accomplish varying tasks, and provide respectful, patient, and thorough explanations of the services installed to ensure a best-in-class customer experience.

Requirements

High school diploma or equivalent required
Excellent communication skills are required; ability to clearly, professionally, and effectively communicate technical information to a diverse audience
Knowledge and experience with hand tools and wiring/cabling required
Ability to analyze and identify problems and quickly solve issues with minimum supervision
Strong customer service orientation
Positive, solutions-oriented attitude with strong analytical, and problem-solving skills; ability to organize and prioritize tasks to completion in a fast-paced environment while ensuring meticulous attention to detail and accuracy
Current valid driver’s license and ability to remain insurable under the vehicle liability policy
The selection process includes a comprehensive background investigation
This is a safety sensitive position and employees in this position are subject to Controlled Dangerous Substance (CDS) and Alcohol testing
Prolonged periods sitting, standing, operating, and working with technical equipment and tools
Ability to drive a vehicle for extended periods of time
Must be able to work in a non-climate-controlled environment & inclement weather
Ability to utilize hand tools, identify wire size/color and accurately utilize measuring devices
Ability to complete tasks with small components and wires
Ability to work from heights such as bucket trucks and ladders
Must be able to perform physical activities that require considerable and sustained use of your arms, legs, and moving your entire body, such as climbing, lifting, balancing, walking, stooping, sitting, standing, lifting/handling of materials up to 75lbs, and safely negotiating elevated work and small spaces; must be able to wear required PPE

Nice To Haves

1+ year of previous cable installation experience preferred
Ability to work some evenings and/or weekends preferred

Responsibilities

Operate vibrating plow, trencher, stick bore, digging with shovels and other equipment.
Ensure work sites are restored to the same condition upon job completion as it was before starting.
Safely transport, secure, handle, and install conduits, fiber cable reels, pedestals, vaults, and equipment.
Read and interpret network maps, plats, prints and other documents
Test, troubleshoot, and resolve issues during installation and maintenance work.
Thoroughly and patiently answer all questions from subscribers or neighbors when necessary.
Maintain a safe worksite to ensure the safety of crew members, the public, and underground utilities.
Understand utility locate markings, safe clearances, and procedures for potholing existing utilities
Understand and follow OSHA and Company safety requirements while completing tasks.
Maintain vehicle and equipment and conduct routine inspections to ensure safe operation.
Maintain a clean interior/exterior of vehicles/equipment, with daily, weekly and monthly inspections.
Adhere to safe driving practices and follow Company standards, and state and local laws.
Other responsibilities or duties as assigned.