Brick Specialist
About The Position
The Brick Specialist ensures a signature experience for every guest visiting LEGO® stores by greeting guests, performing cash register functions, and maintaining a professional, gracious, friendly, and engaging manner. They are responsible for creating a clean, safe, and visually stimulating environment by performing daily cleaning duties, maintaining store displays, and adhering to LEGO® Brand Retail visual standards. The role also involves safely and efficiently operating the store stockroom, assisting with merchandise receiving, maintaining stockroom standards, abiding by safety regulations, and reporting potential shortage situations to management. Additionally, the Brick Specialist will resolve customer issues, report challenging situations to the manager, engage with customers, and utilize promotional materials and loyalty programs.
Requirements
- Prior experience
- Skills
- Expertise
- Ability to greet every guest in your location
- Ability to perform all cash register functions
- Ability to portray a professional, gracious, friendly and engaging manner at all times
- Ability to perform daily cleaning duties
- Ability to maintain store displays
- Ability to learn and execute LEGO® Brand Retail visual standards
- Ability to safely and efficiently operate the store stockroom
- Ability to assist in the receiving of merchandise
- Ability to maintain the stockroom to LEGO® Brand Retail standards
- Ability to know and abide by all safety regulations
- Ability to notify management of potential shortage situations
- Ability to resolve customer issues
- Ability to report challenging situations to manager
- Ability to engage customers
- Ability to use promotional materials and loyalty programs
Responsibilities
- Ensure a signature experience for every guest that visits our LEGO® stores by greeting every guest in your location, performing all cash register functions and portraying a professional, gracious, friendly and engaging manner at all times
- Provide a clean, safe and visually stimulating environment by performing daily cleaning duties, maintaining store displays and learning and executing LEGO® Brand Retail visual standards
- Safely and efficiently operate the store stockroom as you assist in the receiving of merchandise, maintain the stockroom to LEGO® Brand Retail standards, know and abide by all safety regulations and notify management of potential shortage situations
- Resolve customer issues and report challenging situations to manager
- Customer engagement
- Use of promotional materials, loyalty programs
Benefits
- Family Care Leave – Enhanced paid leave options
- Life and disability insurance
- Wellbeing resources and benefits to nurture physical and mental wellbeing
- Opportunities to build community and inspire creativity
- Generous colleague discount from day 1
- Bonus scheme when goals are reached and if eligible
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
