Brick Specialist

the LEGO Group • Louisville, KY

5d • $17 - $19 • Hybrid

About The Position

The Brick Specialist ensures a signature experience for every guest visiting LEGO® stores by greeting guests, performing cash register functions, and maintaining a professional, gracious, friendly, and engaging manner. They are responsible for maintaining a clean, safe, and visually stimulating environment by performing daily cleaning duties, upholding store displays, and executing LEGO® Brand Retail visual standards. The role also involves safely and efficiently operating the store stockroom, assisting with merchandise receiving, maintaining stockroom standards, adhering to safety regulations, and reporting potential shortage situations to management. Additionally, the Brick Specialist resolves customer issues, reports challenging situations to the manager, engages with customers, utilizes promotional materials and loyalty programs, and typically handles store operational tasks while on duty.

Requirements

• Prior experience
• Skills
• Expertise

Responsibilities

• Ensure a signature experience for every guest that visits our LEGO® stores by greeting every guest in your location, performing all cash register functions and portraying a professional, gracious, friendly and engaging manner at all times
• Provide a clean, safe and visually stimulating environment by performing daily cleaning duties, maintaining store displays and learning and executing LEGO® Brand Retail visual standards
• Safely and efficiently operate the store stockroom as you assist in the receiving of merchandise, maintain the stockroom to LEGO® Brand Retail standards, know and abide by all safety regulations and notify management of potential shortage situations
• Resolve customer issues and report challenging situations to manager
• Customer engagement
• Use of promotional materials, loyalty programs
• Typically, responsible for store operational tasks in duty

Benefits

• Family Care Leave – We offer enhanced paid leave options for those important times.
• Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
• Wellbeing – We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.
• Colleague Discount – We know you'll love to build so from day 1 you will qualify for our generous colleague discount.
• Bonus – We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed