BRIC Operations Supervisor PTS

Associated Students Inc•Pomona, CA

10d•Hybrid

About The Position

Associated Students, Inc. (ASI) employs student-focused professionals with equity-mindsets. Established in 1963, ASI is a non-profit corporation guided by a student board and managed by full-time professional staff. ASI is considered a part of the Cal Poly Pomona Division of Student Affairs with a dashed reporting line to Administrative Affairs. ASI serves the entire campus population, including over 27,000 students, by providing opportunities for student engagement, student employment, and a multitude of programs and services such as recreation and wellness, student union and activities, student government, and childcare. ASI operational support areas include human resources, financial services, information technology, facilities management, and marketing. ASI is engaged in the work of being a learning organization. Currently, the guiding ideas of the organization are “under construction” as the team re-imagines its vision, mission, and core values. ASI is looking for dynamic team members who value team learning, co-creation, and adaptability to best serve the needs of our students. The Bronco Recreation and Intramural Complex (BRIC) Operations team is one of the largest departments in all of Campus Recreation. Operations consist of three teams that oversee equipment maintenance, pool operations, building and member safety and providing outstanding customer service to our members and guests. Operations primary function is to keep the building open and operational but also plays a significant role in enhancing the facility through purchasing new equipment for members to use as well as improving the overall functionality of the building. Operations provides an excellent opportunity to be a part of a large community of fellow student employees as well as develop a strong network through day-to-day interactions with colleagues and members.

Requirements

Current American Red Cross CPR/AED for the Professional Rescuer certification, First Aid for Public Safety Personnel certification (Title XXII), and Administering Emergency Oxygen Certification (Training for the above certifications will be provided upon employment)
Experience working in a sports, fitness or recreation setting
Ability to lead staff that can be demonstrated through previous supervisory experience
Ability to react and lead calmly and effectively in emergency situations
Strong conflict resolution skills
Ability to follow routine verbal and written instructions
Ability to effectively communicate clearly and concisely, both verbally and in writing
Ability to maintain professional work conduct
Ability to make independent decisions and make recommendations
Ability to adhere to work rules, follow directions, use time effectively and work productively without close supervision
Demonstrated ability to work with an ethnically diverse and culturally pluralistic student population and campus community
Ability to operate a computer workstation using word processing, spreadsheet, and other computer applications
Ability to satisfactorily complete a background check (including a criminal records check)
Current Cal Poly Pomona student who is at least 16 years old and of legal status to work in the United States.
Currently enrolled for at least 6.0 units (undergraduate) and 4.0 units (graduate), international student employees must be enrolled in a minimum of 12.0 units (undergraduate) and 6.0 units (graduate) at the end of the drop-add period.
Minimum 2.0 GPA (both Cal Poly Pomona and overall GPA) and be in good standing with the University.
Individuals enrolled only in Extended University are not eligible for hire.
Exceptions to the unit load requirement are allowed during the summer and winter semesters and for students who have applied for graduation for the current semester.

Responsibilities

Assist with the overall management of the Bronco Recreation and Intramural Complex (BRIC) operations
Assist with the recruitment, interviewing, scheduling, and supervision of Operations staff
Assist with development and implementation of operational strategies
Schedule staff of 30+ operation attendants according to their availability
Lead all policy enforcement and handle all incidents that may occur
Provide emergency care and treatment as required, in a calm and effective manner
Present a professional appearance and attitude at all times
Maintain a high standard of customer service
Notify proper authorities and full-time staff of all incidents, accidents, inquiries, and emergencies
Perform basic facility maintenance
Prepare and maintain appropriate activity reports
Attend and assist in development and execution of orientations, trainings, and student development
Perform other related duties as assigned
Work during academic breaks as needed