About The Position

Food Express is seeking a Breakroom Service Representative (Vending Route Driver) to service vending machines and bistros on an established route. The role involves delivering and unloading orders, stocking vending machines, bistros, and coffee services, and accurately recording fills and product collections using a handheld device or iPad. Representatives address customer complaints or forward them to the appropriate team and report machine issues to Customer Care. They also maintain their vehicle and follow company procedures and applicable driving rules. The position has supervisory responsibilities.

Requirements

  • Valid driver's license and clean driving history.
  • Must be at least 21 years old for insurance purposes.
  • Must pass a drug test; background checks and drug screening are required.
  • Ability to lift up to 40 pounds.
  • Proficient use of iOS apps and Apple devices.
  • Ability to stay sorted and organized.
  • Effective and professional communication with customers and co-workers.

Responsibilities

  • Drive to customer accounts and deliver and unload orders.
  • Stock vending machines, bistros, and coffee services.
  • Obtain accurate fill records and log fills, stale products, damaged products, and collections using a handheld device or iPad.
  • Retrieve damaged or out-of-date products from accounts.
  • Understand and resolve customer complaints or forward them as appropriate.
  • Report machine issues to Customer Care.
  • Maintain the vehicle by following operating instructions, troubleshooting breakdowns, performing preventive maintenance, and scheduling repairs.
  • Maintain safe vehicle operation and a clean appearance while complying with company policies, procedures, standards, and state and local driving regulations.

Benefits

  • 100% paid employee base health insurance plan, with a buy-up plan available at low cost.
  • Dependent health insurance.
  • Paid vacations and personal time off.
  • Health, dental, and vision insurance.
  • Short- and long-term disability insurance.
  • Basic and supplemental life insurance.
  • 401(k).
  • Critical illness and accident insurance.
  • Tuition reimbursement.
  • College scholarship program for employees' children.
  • Uniforms supplied.
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