Breakfast Host (Weekends)

Golder Hospitality•Plymouth, MN

15h

About The Position

The Breakfast Host coordinates breakfast service and maintains a clean, stocked breakfast area. The role delivers excellent customer service while interacting with hotel guests. The employee sets up and maintains breakfast stations, puts breakfast away at the end of the shift, and cleans the kitchen and breakfast area. The role also includes routine daily checklist tasks, knowledge of hotel facilities and amenities, and communication with guests and employees verbally and in writing. The position requires weekend and holiday availability; schedules may vary according to hotel business needs. The hotel operates seven days a week, 24 hours a day, and employees are expected to project a hospitable service atmosphere at all times.

Requirements

Ability to read, write, and speak English to communicate with employees and guests.
Organizational skills.
Availability to work weekends and holidays.
Ability to work varying schedules to reflect the hotel's business needs.

Responsibilities

Welcome and thank guests for their patronage.
Set up breakfast stations.
Maintain appropriate quantities of food and beverages at hot, cold, and beverage stations during breakfast hours.
Keep the breakfast area clean and stocked.
Interact pleasantly with guests during the shift.
Put away breakfast items at the end of the shift.
Clean the kitchen and breakfast area at the end of the shift.
Perform routine daily tasks listed on the daily checklist.
Maintain knowledge of hotel facilities and amenities.
Communicate with guests and employees verbally and in writing.
Assist guests as necessary to ensure a positive experience.
Perform other tasks as requested by the direct supervisor or hotel management staff.