Breakfast Host

Golder Hospitality•Bloomington, MN

About The Position

Wyndham Bloomington MOA Hotel is seeking a Breakfast Attendant who enjoys working as part of a team, is hardworking, has a positive can-do attitude, and strives to deliver exceptional customer service. The Breakfast Host coordinates breakfast service and maintains a clean, stocked breakfast area while providing excellent customer service to guests. The role requires availability on weekdays, weekends, and holidays, and the ability to start at 4 a.m. The position also includes routine daily tasks from a checklist, knowledge of the hotel’s facilities and amenities, and communication with guests and employees both verbally and in writing. Employees may be required to work varying schedules based on hotel business needs. The hotel operates seven days a week, 24 hours a day, and employees are expected to project a hospitable service atmosphere at all times.

Requirements

  • Ability to read, write, and speak English to communicate with employees and guests.
  • Organizational skills.
  • Must be available on weekends and holidays.
  • Must be available to start at 4 a.m.
  • May be required to work varying schedules to reflect the hotel’s business needs.

Responsibilities

  • Welcome guests and thank them for their patronage.
  • Set up breakfast stations.
  • Cook food and maintain appropriate quantities of food and beverages at hot, cold, and beverage stations during breakfast hours.
  • Keep the breakfast area clean and stocked.
  • Interact pleasantly with guests during the shift.
  • Put away breakfast items at the end of the shift.
  • Clean the kitchen and breakfast area at the end of the shift.
  • Perform routine daily tasks as listed on the daily checklist.
  • Maintain knowledge of the hotel’s facilities and amenities.
  • Communicate with guests and employees verbally and in writing.
  • Assist guests as necessary to ensure a positive experience.
  • Perform other tasks requested by the direct supervisor or hotel management staff.

Benefits

  • Competitive wages
  • Paid time off
  • Holiday pay
  • Bonus program
  • Travel discounts
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