Breakfast Attendant - Goodyear AZ Home2 Suites

Remington Hospitality•Goodyear, AZ

About The Position

The Breakfast Attendant welcomes guests in the concierge lounge, helps connect guests with hotel departments, provides information about hotel and local services and attractions, and maintains the lounge and kitchenette throughout the shift. The role requires strong customer service, communication, organization, and the ability to remain focused and complete assignments despite frequent interruptions. The posting also describes physical requirements, including standing and walking for extended periods, occasional bending and reaching, and lifting or moving items weighing 10–25 pounds as needed. It additionally lists office-environment requirements such as prolonged sitting and computer use, fine motor skills, and visual and hearing abilities. Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of the role.

Requirements

  • Strong verbal and written communication skills.
  • High work ethic and self-initiative.
  • Proven customer service skills, including resourcefulness and creativity.
  • Ability to maintain excellent relationships with staff and preserve staff and guest confidentiality.
  • Ability to focus on tasks and complete assignments on time despite frequent interruptions.
  • Ability to stand and walk for extended periods.
  • Ability to work in a standard office environment, including prolonged sitting and computer work for 6–8 hours a day.
  • Frequent fine motor skills, including keyboarding, using a mouse or trackpad, writing, and operating office equipment.
  • Ability to communicate effectively verbally and in writing.
  • Ability to occasionally stand, walk, bend, reach, or carry items.
  • Ability to lift and/or move 10–25 pounds as needed.
  • Visual ability to read computer screens and printed materials, maintain close visual focus for extended periods, and differentiate colors for certain roles.
  • Ability to hear and participate in conversations and meetings and use a phone and/or headset.

Responsibilities

  • Warmly greet and welcome guests in the concierge lounge within two minutes of arrival.
  • Act as a liaison between guests and hotel departments by making reservations and following up on special requests.
  • Maintain information on hotel and local services and attractions, recommend them to guests, and suggestively sell hotel amenities and services.
  • Clean the concierge lounge throughout the shift, pick up dirty dishes and glasses, and maintain the kitchenette, including cleaning floors, furniture, and surfaces.
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