Breakfast Attendant - SpringHill Suites

KMG Hotels•Kansas City, MO

About The Position

The Breakfast Attendant monitors and tends to the breakfast buffet, ensuring an attractive food presentation and a clean surrounding area. The role sets up the buffet before guests arrive, maintains and replenishes food and supplies during breakfast, cleans the buffet area, and prepares inventory for the next day. The attendant also greets guests, accommodates special requests, and follows up on guest satisfaction while maintaining a professional appearance and complying with company policies and procedures. Other duties may be assigned by a supervisor or management.

Requirements

  • Food handling certification and/or additional permits as required by state or local law.
  • Customer service orientation.
  • Attention to detail.
  • Organized and efficient.
  • Responsible.
  • Available to work weekends and holidays.
  • Able to work in a fast-paced environment.

Nice To Haves

  • Experience in the food and/or hospitality industry.

Responsibilities

  • Set up the buffet before guests arrive and display food and beverages in an organized, attractive manner.
  • Clean the area around the buffet by wiping, sweeping, and/or mopping; tables may also be cleaned before guest arrival.
  • Set out plates, cups, bowls, utensils, and napkins.
  • Prepare coffee and/or tea according to established standards.
  • Keep juices and other perishables, such as butter and yogurt, chilled or on ice.
  • Check food supplies frequently and replenish food, beverages, and supplies as needed.
  • Maintain the buffet’s cleanliness and organization throughout the morning.
  • Dispose of used plates, utensils, napkins, and cups as necessary.
  • Remove and dispose of leftover food at the end of the breakfast shift.
  • Clean the buffet area according to established standards.
  • Ensure inventory is stocked and properly stored before the next day’s shift.
  • May keep daily or weekly records of food used and consumed.
  • May order additional food and/or supplies to keep inventory stocked.
  • Greet guests, accommodate special requests, respond to requests in a friendly manner, and follow up to ensure guest satisfaction.
  • Maintain a professional image through appearance and dress and follow company policies and procedures.
  • Perform other duties as assigned by a supervisor or management.
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