About The Position

Fairfield Inn Sudbury, a Colwen Hotels property, is hiring a part-time Breakfast Attendant. The role is responsible for setting up and breaking down the breakfast buffet, maintaining the dining area, keeping food available, and providing exceptional guest service. The attendant prepares food offerings, sets up the food service area, answers menu questions, serves requested items, clears tables, and keeps kitchen, dining, and guest areas clean. The position also requires following food safety, sanitation, brand, company, and applicable state liquor policies, as well as maintaining knowledge of hotel rooms, amenities, features, and services. The role includes cleaning designated areas, following opening and closing procedures, stocking sideboards, and setting tables to standards.

Requirements

  • Excellent interpersonal and customer service skills, including the ability to solve problems.
  • Basic understanding of, or ability to learn, workplace sanitation and safety regulations.
  • Basic understanding of, or ability to learn, food handling techniques, preparation, and cooking procedures.
  • Ability to work quickly and efficiently.
  • Organizational and time-management skills.
  • Ability to work with a team.
  • Ability to maintain personal hygiene.
  • Willingness to work a rotational schedule, including early mornings and/or nights, weekends, and holidays.

Nice To Haves

  • Previous food and beverage experience preferred.

Responsibilities

  • Prepare food offerings and set up the food service area.
  • Set up and break down the breakfast buffet.
  • Welcome guests warmly, using their names when possible, and provide exceptional guest service.
  • Answer questions about the menu and maintain knowledge of food items.
  • Follow applicable food safety regulations, including time and temperature control and HAACP guidelines.
  • Deliver food, beverages, condiments, and other requested items.
  • Ensure food products meet specifications and notify management of issues.
  • Collect plates and clear tables as guests finish their meals.
  • Maintain cleanliness of the kitchen, dining area, and guest area during the shift.
  • Follow Colwen and brand standards for food and beverage service and comply with state liquor policies.
  • Maintain knowledge of hotel rooms, amenities, features, and services.
  • Clean designated areas according to procedures and follow proper setup and closing procedures.
  • Keep sideboards adequately stocked.
  • Set tables to standards and ensure items are clean and in good repair.
  • Perform other related duties as assigned.

Benefits

  • Medical insurance with company-funded HRA
  • Dental insurance
  • Vision insurance
  • Flexible spending accounts
  • Supplemental insurance offerings
  • Paid time off programs
  • Employee assistance program
  • 401(k) plan with traditional and Roth options and employer match
  • Hotel discount travel program for associates and family
  • Associate discounts for travel, entertainment, and retail
  • Training and development programs
  • Career advancement opportunities
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