Dutch or Danish or French speaking Brand Support Experts (m,f): Home Appliances

Personalbüro U. Herrmann

21h • Onsite

About The Position

We are partnering with a global leader in home technology to recruit Dutch or Danish or French speaking Customer Support Specialist. If you are passionate about technology and committed to delivering excellent customer service, this is your opportunity to join an international team and support one of the most innovative and trusted names in the industry.

Requirements

• Fluency in French or Dutch or Danish (spoken and written) and good command of English.
• Strong technical troubleshooting and problem-solving skills.
• Excellent communication skills and attention to detail.
• Ability to handle customer concerns with professionalism and empathy.
• A genuine passion for technology and helping people.

Nice To Haves

• Previous experience in customer or technical support is an advantage.

Responsibilities

• Handle incoming calls, emails, and messages from customers with professionalism and empathy.
• Provide guidance on products and technical support, assisting users with setup, troubleshooting, and maintenance.
• Process warranty claims, repairs, and replacements in accordance with company policy.
• Offer personalized product recommendations based on customer preferences and needs.
• Ensure high levels of customer satisfaction through clear, courteous, and proactive communication.
• Collaborate with internal teams to maintain a seamless customer experience across all touchpoints.

Benefits

• Relocation support: flight, accommodation, and housing assistance — all covered.
• Competitive monthly salary plus 2 extra salaries per year.
• Comprehensive training by certified instructors on products and customer service best practices.
• Health care benefits and access to numerous employee discounts.
• Opportunities for career development and professional growth within a global organization.
• Free online Greek language courses and ongoing learning support.
• Work for a Great Place to Work–certified company that promotes diversity and equal opportunities for all.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed