Brand Standards, Guest Experience, & Food Safety Advisor

Ecolab Inc.•Des Peres, MO
•$48,700 - $73,000•Onsite

About The Position

Ecolab’s EcoSure division is seeking a Brand Protection Advisor based within commuting distance of Saint Louis, Missouri. The role delivers on-site evaluations, coaching, and insights to improve food safety, hotel and guest experience, workplace safety, and operational excellence. The advisor partners with clients to identify risks, reinforce brand standards, and drive continuous improvement in support of public health and customer satisfaction. The advisor conducts client visits using consulting, coaching, and training; presents assessment findings and recommendations to client leadership; collaborates with EcoSure and Ecolab teams to solve challenges; and completes a budgeted number of visits each week. The role uses an iPad, Microsoft Suite, and CRM technology for planning and job duties, and supports company and client growth initiatives. Visits may take place in hotels, restaurants, convenience stores, education, healthcare, and senior living facilities, with HIPAA guidelines followed where applicable. The position requires 100% overnight travel and occasional evening, weekend, and overtime work as business needs dictate. Depending on customer requirements, obtaining ServSafe and/or CP-FS certification may be a condition of continued employment. Ecolab provides paid training, including job shadowing, e-learning, structured field activities, and customized classroom-style training. The role offers an independent work environment in which the advisor plans and manages their schedule. A company-paid vehicle for business and personal use is available where applicable. The annual compensation range is $48,700–$73,000. Ecolab’s benefits package includes medical, dental, and vision coverage, matching 401(k), company-paid pension, stock purchase plan, paid parental leave, and select discounted childcare resources. The position requires driving and/or flying to client sites as needed, and the advisor must have appropriate documentation for air travel. A current, unrestricted driver’s license is required; pre-employment and ongoing motor vehicle record checks determine eligibility to drive a company vehicle.

Requirements

  • High school diploma.
  • At least two years of hospitality industry-related experience.
  • Current, valid, unrestricted driver’s license.
  • Must be at least 21 years old.
  • Must reside within a commutable distance of Saint Louis, Missouri.
  • Must be able to travel overnight 100% of the time.
  • Must be able to work occasional evenings, weekends, and overtime as business needs dictate.
  • Must be able to lift and carry 25 pounds; stand and walk for extended periods; bend, squat, and adjust movement to inspect areas at different heights; and climb, crawl in tight areas, and go down tube slides when inspecting client playgrounds.
  • Must be able to be around, touch, and potentially consume food made from or with animal products and/or top allergens.
  • Must have appropriate documentation for flying, such as a Real ID or other acceptable identification.
  • Must meet eligibility requirements to drive a company vehicle, including pre-employment and ongoing motor vehicle record checks.
  • No immigration sponsorship is available for this position.

Nice To Haves

  • Bachelor’s degree in culinary, hospitality, or business.
  • Multilingual ability; Spanish and French preferred.
  • High-level customer service and advanced consultative skills.
  • Ability to work under pressure, juggle tasks, and meet deadlines efficiently.
  • Strong planning and organizational skills and high attention to detail.
  • Ability to work effectively without supervision and demonstrate initiative, good judgment, decision-making, and problem-solving skills.
  • ServSafe and/or CP-FS certification, which may be required for continued employment based on customer requirements.

Responsibilities

  • Conduct brand protection visits at client locations using consulting, coaching, and training tailored to client expectations and program requirements.
  • Develop and deliver summary presentations of assessment findings, improvement areas, and recommendations to client leadership.
  • Partner with EcoSure and Ecolab teams to solve client challenges.
  • Complete a budgeted number of visits each week while delivering an exceptional client experience.
  • Use an iPad, Microsoft Suite, and CRM technology to plan efficiently and perform essential job functions.
  • Support company and client growth initiatives.
  • Follow HIPAA guidelines where applicable while conducting operational visits and interacting with staff and residents.
  • Travel to client locations, including by driving and flying, as needed.

Benefits

  • Medical, dental, and vision coverage.
  • Matching 401(k).
  • Company-paid pension.
  • Stock purchase plan.
  • Paid parental leave.
  • Select discounted childcare resources.
  • Paid training, including job shadowing, e-learning, structured field activities, and customized classroom-style training.
  • Company-paid vehicle for business and personal use, where applicable.
  • Personal protective equipment and safety training.
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