Brand Standards, Guest Experience, & Food Safety Advisor

Ecolab•Houston, TX
•$48,700 - $73,000•Onsite

About The Position

Ecolab’s EcoSure division is seeking a Brand Protection Advisor based within commuting distance of Houston, Texas. The role delivers on-site evaluations, coaching, and insights to improve food safety, guest experience, workplace safety, and operational excellence. The advisor partners with clients to identify risks, reinforce brand standards, and support continuous improvement across hotels, restaurants, convenience stores, education, healthcare, and senior living facilities. The position involves conducting client visits and assessments, presenting findings and recommendations to client leadership, and working with EcoSure and Ecolab teams to address client challenges. The advisor completes a budgeted number of visits each week and uses an iPad, Microsoft Suite, and CRM technology to plan and perform job functions. Travel may include overnight stays up to 25%; occasional evening, weekend, and overtime work may be required. ServSafe and/or CP-FS certification may be required for continued employment based on customer requirements. Ecolab provides paid training, including job shadowing, e-learning, structured field activities, and customized classroom-style training. The role offers an independent work environment and, where applicable, a company-paid vehicle for business and personal use. The annual compensation range is $48,700–$73,000. A high school diploma and two years of hospitality industry-related experience are required. Applicants must have a current, unrestricted driver’s license and be at least 21 years old. Immigration sponsorship is not available.

Requirements

  • High school diploma.
  • Two years of hospitality industry-related experience.
  • Current and valid driver’s license with no restrictions.
  • Must be at least 21 years of age.
  • Must reside within a commutable distance of Houston, Texas.
  • Ability to travel to client locations, including overnight travel up to 25%.
  • Ability to work occasional evenings, weekends, and overtime as business needs dictate.
  • Ability to meet physical requirements, including lifting and carrying 25 pounds; standing and walking for extended periods; bending, squatting, and reaching; and climbing, crawling, and using tube slides to inspect playgrounds.
  • Ability to be around, touch, and potentially consume food made from or with animal products and/or top allergens.
  • Ability to drive a company-paid vehicle as required; pre-employment and ongoing motor vehicle record checks determine eligibility.
  • Proper documentation to fly, such as a Real ID or other acceptable identification, when air travel is needed.
  • No immigration sponsorship is available.

Nice To Haves

  • Bachelor’s degree in culinary, hospitality, or business.
  • Multilingual ability; Spanish and French are preferred.
  • High-level customer service and advanced consultative skills.
  • Ability to work well under pressure, juggle tasks, and work efficiently against deadlines.
  • Strong planning and organizational skills and high attention to detail.
  • Ability to work effectively without supervision and demonstrate initiative, good judgment, and strong decision-making and problem-solving skills.

Responsibilities

  • Conduct brand protection visits at client locations using consulting, coaching, and training tailored to client expectations and program requirements.
  • Prepare and deliver summary presentations of assessment findings, improvement areas, and recommendations to client leadership.
  • Partner with EcoSure and Ecolab teams to solve client challenges.
  • Complete a budgeted number of client visits each week while providing an exceptional client experience.
  • Use an iPad, Microsoft Suite, and CRM technology to plan efficiently and perform essential job functions.
  • Support company and client growth initiatives.
  • Follow HIPAA guidelines where applicable during operational visits, interacting with staff and residents at client sites.
  • Travel to client locations, including overnight travel up to 25%, and work occasional evenings, weekends, and overtime as business needs dictate.
  • Obtain ServSafe and/or CP-FS certification if required by customer requirements for continued employment.

Benefits

  • Comprehensive benefits package available starting on Day 1, including medical, dental, and vision coverage.
  • Matching 401(k) and company-paid pension.
  • Stock purchase plan.
  • Paid parental leave.
  • Select discounted childcare resources.
  • Paid training program.
  • Company-paid vehicle for business and personal use, where applicable.
  • Personal protective equipment and safety training.
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